References

• 1984Attractive Quality and Must-Be Quality3,436 cited
• 1988The House of Quality2,266 cited
• 1993The Voice of the Customer1,969 cited
• 1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment1,134 cited
• 1993KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY776 cited
• 2000Integrating Kano's model in the planning matrix of quality function deployment356 cited
• 2008Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design306 cited
• 1999Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods262 cited
• 2007Integration of Kano's Model Into QFD for Multiple Product Design207 cited
• 2008INTEGRATING THE KANO MODEL INTO A ROBUST DESIGN APPROACH TO ENHANCE CUSTOMER SATISFACTION WITH PRODUCT DESIGN202 cited
• 2001Key factors in the successful application of quality function deployment (QFD)186 cited
• 2010Integration of Kano’s Model into quality function deployment (QFD)157 cited
• 2008An integrated method of rough set, Kano’s model and AHP for rating customer requirements’ final importance137 cited
• 1996Quality Function Deployment92 cited