MANAGERIAL REACTIONS TO EMPLOYEE DISSENT: THE IMPACT OF GRIEVANCE ACTIVITY ON PERFORMANCE RATING.

Brian S. Klaas · Angelo S. DeNisi

101 citations0/0 files storedAcademy of Management Journal

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Labor Movements and Unions Employee Performance and Management Job Satisfaction and Organizational Behavior

Abstract

This study explored whether managerial reactions to grievance activity introduced bias into the process of performance appraisal. Using panel data techniques and data on unionized employees in a pu...

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1984What do unions do 1982Multivariate regression models for panel data 1985A variance explanation paradox: When a little is a lot.1980Performance rating.1981Beyond attribution theory: Cognitive processes in performance appraisal.1987Behind the Mask: The Politics of Employee Appraisal 1984A cognitive view of the performance appraisal process: A model and research propositions

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2001When Organizational Voice Systems Fail 2008An Integrative Model of Experiencing and Responding to Mistreatment at Work 2013Psychological contract breaches and employee voice behaviour: The moderating effects of changes in social relationships 2004EXPERIENCING MISTREATMENT AT WORK: THE ROLE OF GRIEVANCE FILING, NATURE OF MISTREATMENT, AND EMPLOYEE WITHDRAWAL.2002The role of employee loyalty and formality in voicing discontent.1993Watch the Time Carefully: The Use and Misuse of Time Effects in Management Research 1996

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