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An “analytic” framework for customer-based performance content development and appraisal
16 references·0 citing·33 second hop
An “analytic” framework for customer-based performance content development and appraisal (1992)An “analytic” framework for customer-base…International Review of Industrial and Organizational Psychology (2009)International Review of Indus…Handbook of industrial and organizational psychology (1993)Handbook of industrial and or…Performance appraisal: An organizational perspective. (1991)Performance appraisal: An org…Job behavior, performance, and effectiveness. (1991)Job behavior, performance, an…Creating Value for Customers: Designing and Implementing a Total Corporate Strategy (1991)Creating Value for Customers:…The PIMS principles: Linking strategy to performance (1989)The PIMS principles: Linking …Generalizing From Laboratory to Field Settings. (1987)Generalizing From Laboratory …Impact of situational constraints on subjective and objective criteria of managerial job performance (1986)Impact of situational constra…Human cognition in its social context. (1986)Human cognition in its social…The performance feedback process: A preliminary model (1984)The performance feedback proc…Performance appraisal : assessing human behavior at work (1984)Performance appraisal : asses…Out of the Crisis (1982)Out of the CrisisA clarification of some issues regarding the development and use of behaviorally anchored ratings scales (BARS). (1981)A clarification of some issue…Performance rating. (1980)Performance rating.Halo in a multidimensional forced-choice performance evaluation scale. (1980)Halo in a multidimensional fo…Managerial Behavior, Performance, and Effectiveness. (1971)Managerial Behavior, Performa…Availability: A heuristic for judging frequency and probability (1973)Judgment under Uncertainty: Heuristics and Biases (1975)Telling more than we can know: Verbal reports on mental processes. (1977)Identity salience and the influence of differential activation of the social self-schema on advertising response. (2002)Accessibility from active and fulfilled goals (2005)Longitudinal Associations Among Relationship Satisfaction, Sexual Satisfaction, and Frequency of Sex in Early Marriage (2014)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)The Knowledge, Skill, and Ability Requirements for Teamwork: Implications for Human Resource Management (1994)Whither industrial and organizational psychology in a changing world of work? (1995)CEO Charismatic Leadership: Levels-of-Management and Levels-of-Analysis Effects (1999)The criterion problem: 1917-1992. (1992)Measuring human resources: An overview of practice and a prescription for results (1997)Leader autonomy support in the workplace: A meta-analytic review (2018)The Determinants of Goal Commitment (1988)Voice, control, and procedural justice: Instrumental and noninstrumental concerns in fairness judgments. (1990)The Power of Feedback (2007)First-mover advantages (1988)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Innovation, organizational capabilities, and the born-global firm (2004)Conceptualizing and Measuring Organizational and Psychological Climate: Pitfalls in Multilevel Research (1985)TRANSFER OF TRAINING: A REVIEW AND DIRECTIONS FOR FUTURE RESEARCH (1988)AN EMPIRICAL INVESTIGATION OF THE PREDICTORS OF EXECUTIVE CAREER SUCCESS (1995)THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS (1991)The job demands-resources model of burnout. (2001)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. (2002)A test of leadership categorization theory: Internal structure, information processing, and leadership perceptions (1984)PERSONALITY MEASURES AS PREDICTORS OF JOB PERFORMANCE: A META‐ANALYTIC REVIEW (1991)Emotional Intelligence, Cognitive Intelligence, and Job Performance (2006)SOCIAL CONTEXT OF PERFORMANCE EVALUATION DECISIONS. (1993)The Influence of Relational Demography and Guanxi: The Chinese Case (1998)Handbook of Industrial, Work & Organizational Psychology (2001)
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References

  • 1982Out of the Crisis7,278 cited
  • 1993Handbook of industrial and organizational psychology5,339 cited
  • 1971Managerial Behavior, Performance, and Effectiveness.1,507 cited
  • 1989The PIMS principles: Linking strategy to performance1,302 cited
  • 1980Performance rating.876 cited
  • 1987Generalizing From Laboratory to Field Settings.732 cited
  • 1986Human cognition in its social context.708 cited
  • 1984Performance appraisal : assessing human behavior at work622 cited
  • 1991Performance appraisal: An organizational perspective.479 cited
  • 1991Job behavior, performance, and effectiveness.239 cited
  • 1984The performance feedback process: A preliminary model233 cited
  • 1980Halo in a multidimensional forced-choice performance evaluation scale.139 cited
  • 2009International Review of Industrial and Organizational Psychology122 cited
  • 1981A clarification of some issues regarding the development and use of behaviorally anchored ratings scales (BARS).90 cited
  • 1986Impact of situational constraints on subjective and objective criteria of managerial job performance67 cited
  • 1991

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Creating Value for Customers: Designing and Implementing a Total Corporate Strategy
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