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Evaluating the Quality of C2C Online Buy and Sell Websites Using Dimensions of E-Quality
5 references·1 citing·29 second hop
Evaluating the Quality of C2C Online Buy and Sell Websites Using Dimensions of E-Quality (2012)Evaluating the Quality of C2C Online Buy …Measuring e‐commerce‐quality: an exploratory review (2009)Measuring e‐commerce‐quality:…An assessment of cause and effect decision-making model for firm environmental knowledge management capacities in uncertainty (2009)An assessment of cause and ef…Quantitative research methods for professionals (2006)Quantitative research methods…Dimensions of e‐quality (2002)Dimensions of e‐qualitySERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…A framework for quality management of e-commerce websites (2017)A framework for quality manag…Quality Is Free: The Art of Making Quality Certain (1979)The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)An Integrative Model Of Organizational Trust (1995)Determination of Priorities in Apparel Purchasing from Private Sale Websites (2017)Proposing a Service Quality Framework for Mobile Commerce (2019)Managing supplier capabilities for buyer innovation performancein e-business (2021)Fuzzy sets (1965)Fuzzy sets (1996)Knowledge Management: An Organizational Capabilities Perspective (2001)Evaluating firm's green supply chain management in linguistic preferences (2010)Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014 (2015)DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications (2018)Competing on the Eight Dimensions of Quality (1987)Marketing Services: Competing Through Quality (1992)Research opportunities in electronic commerce (1997)Development and validation of an instrument to measure user perceived service quality of information presenting Web portals (2004)Perceived e‐service quality (PeSQ) (2007)The impact of electronic word‐of‐mouth (2008)E-COMMERCE SYSTEMS SUCCESS: AN ATTEMPT TO EXTEND AND RESPECIFY THE DELONE AND MACLEAN MODEL OF IS SUCCESS (2001)The relationship between website quality, trust and price premiums at online auctions (2010)From e-commerce to social commerce: A close look at design features (2012)Employee Commitment in Times of Change: Assessing the Importance of Attitudes Toward Organizational Change † (2007)Big data in an HR context: Exploring organizational change readiness, employee attitudes and behaviors (2016)Determinants of the transition towards circular economy in SMEs: A sustainable supply chain management perspective (2021)
this work references cited by second hop

References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2002Dimensions of e‐quality589 cited
  • 2006Quantitative research methods for professionals462 cited
  • 2009An assessment of cause and effect decision-making model for firm environmental knowledge management capacities in uncertainty133 cited
  • 2009Measuring e‐commerce‐quality: an exploratory review21 cited

Cited by

  • 2017A framework for quality management of e-commerce websites6 cited

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