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Value and risk in business-to-business e-banking
16 references·8 citing·37 second hop
Value and risk in business-to-business e-banking (2011)Value and risk in business-to-business e-…Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Using PLS Path Modeling for A…Mail and internet surveys : the tailored design method (2007)Mail and internet surveys : t…E-S-QUAL (2004)E-S-QUALConsumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Effects of Price, Brand, and …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory (1982)Two Structural Equation Model…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Evolution of modified TAM associated with e-banking services adoption: a systematic PRISMA review from 1975 to 2021 (2022)Evolution of modified TAM ass…Effects of Utilitarian and Hedonic Emotion on the Use of Online Banking Services (2021)Effects of Utilitarian and He…A multidimensional approach to the outcomes of perceived value in business relationships (2020)A multidimensional approach t…Risk and perceived value: antecedents of customer satisfaction and loyalty in a sustainable business model (2019)Risk and perceived value: ant…Risks and marketing in online transactions: a qualitative comparative analysis (2016)Risks and marketing in online…Examining E-Commerce Customer Satisfaction and Loyalty: An Integrated Quality-Risk-Value Perspective (2015)Examining E-Commerce Customer…Value in Business and Industrial Marketing (2011)Value in Business and Industr…Unpacking value creation and delivery: Orientation, capabilities, practices, and outcomes (2011)Unpacking value creation and …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Pricing: Making Profitable Decisions (1980)Consumer perceived value: The development of a multiple item scale (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)How destination image and evaluative factors affect behavioral intentions? (2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires. (2004)The Delphi method as a research tool: an example, design considerations and applications (2004)The adequacy of response rates to online and paper surveys: what can be done? (2008)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance (2013)Partial least squares structural equation modeling (PLS-SEM) (2014)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 2007Mail and internet surveys : the tailored design method9,606 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research5,847 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration14,931 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited
  • 2004E-S-QUAL

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3,962 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 1982Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory3,367 cited
  • Cited by

    • 2015Examining E-Commerce Customer Satisfaction and Loyalty: An Integrated Quality-Risk-Value Perspective40 cited
    • 2019Risk and perceived value: antecedents of customer satisfaction and loyalty in a sustainable business model35 cited
    • 2020A multidimensional approach to the outcomes of perceived value in business relationships33 cited
    • 2016Risks and marketing in online transactions: a qualitative comparative analysis29 cited
    • 2022Evolution of modified TAM associated with e-banking services adoption: a systematic PRISMA review from 1975 to 202122 cited
    • 2011Unpacking value creation and delivery: Orientation, capabilities, practices, and outcomes20 cited
    • 2011Value in Business and Industrial Marketing19 cited
    • 2021Effects of Utilitarian and Hedonic Emotion on the Use of Online Banking Services12 cited