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Physical and social atmospheric effects in hedonic service consumption: customers' roles at sporting events
16 references·16 citing·35 second hopsampled
Physical and social atmospheric effects in hedonic service consumption: customers' roles at sporting events (2011)Physical and social atmospheric effects i…The Motivation to Work (2017)The Motivation to WorkCustomer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Hedonic shopping motivations (2003)Hedonic shopping motivationsThe Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…The C-OAR-SE procedure for scale development in marketing (2002)The C-OAR-SE procedure for sc…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Conventional wisdom on measurement: A structural equation perspective. (1991)Conventional wisdom on measur…Affect Grid: A single-item scale of pleasure and arousal. (1989)Affect Grid: A single-item sc…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Handbook of environmental psychology (1987)Handbook of environmental psy…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…An approach to environmental psychology (1974)An approach to environmental …Ecological Psychology: Concepts and Methods for Studying the Environment of Human Behavior (1968)Ecological Psychology: Concep…Die Betriebswirtschaft (1953)Die BetriebswirtschaftSponsorship image and value creation in E-sports (2022)Sponsorship image and value c…The antecedents of visitors' flow experience and its influence on memory and behavioral intentions in the music festival context (2021)The antecedents of visitors' …Service quality and its effects on consumer outcomes: a meta-analytic review in spectator sport (2021)Service quality and its effec…The Role of Self-Brand Connection on the Relationship Between Athlete Brand Image and Fan Outcomes (2019)The Role of Self-Brand Connec…Sportscape, emotion, and behavioral intention: a case of the big four US-based major sport leagues (2019)Sportscape, emotion, and beha…Customer-to-customer value co-creation and co-destruction in sporting events (2019)Customer-to-customer value co…The influence of stadium environment on attendance intentions in spectator sport (2018)The influence of stadium envi…Examining structural relationships among sport service environments, excitement, consumer-to-consumer interaction, and consumer citizenship behaviors (2018)Examining structural relation…Sports events and interaction among spectators: examining antecedents of spectators’ value creation (2017)Sports events and interaction…Examining the antecedents of sport team brand equity: A dual-identification perspective (2017)Examining the antecedents of …How context shapes value co-creation: spectator experience of sport events (2016)How context shapes value co-c…Against all odds? Exploring the role of game outcome uncertainty in season ticket holders’ stadium attendance demand (2016)Against all odds? Exploring t…The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium case (2014)The role of servicescape as a…Exploring customer-to-customer value co-creation platforms and practices in team sports (2014)Exploring customer-to-custome…Experiential marketing in sport spectatorship services: a customer perspective (2014)Experiential marketing in spo…Co-destruction of value by spectators: the case of silent protests (2014)Co-destruction of value by sp…An Inventory for Measuring Depression (1961)The CES-D Scale (1977)Structural Equations with Latent Variables. (1991)Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)qgraph : Network Visualizations of Relationships in Psychometric Data (2012)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Factors influencing destination image (2004)Event tourism: Definition, evolution, and research (2007)Place attachment: How far have we come in the last 40 years? (2010)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Workplace spirituality and employee work attitudes (2003)Positive Psychology in Clinical Practice (2004)Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1 (2008)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Multigroup Analysis in Partial Least Squares (PLS) Path Modeling: Alternative Methods and Empirical Results (2011)School Bullying: Development and Some Important Challenges (2013)Why we buy what we buy: A theory of consumption values (1991)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1974An approach to environmental psychology7,295 cited
  • 2017The Motivation to Work5,564 cited
  • 1953Die Betriebswirtschaft4,537 cited
  • 1991Conventional wisdom on measurement: A structural equation perspective.3,610 cited
  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
  • 1987Handbook of environmental psychology2,979 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2002The C-OAR-SE procedure for scale development in marketing2,483 cited
  • 2003Hedonic shopping motivations2,290 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 1989Affect Grid: A single-item scale of pleasure and arousal.1,951 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1968

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Ecological Psychology: Concepts and Methods for Studying the Environment of Human Behavior
1,726 cited

Cited by

  • 2014Exploring customer-to-customer value co-creation platforms and practices in team sports126 cited
  • 2019Customer-to-customer value co-creation and co-destruction in sporting events126 cited
  • 2021The antecedents of visitors' flow experience and its influence on memory and behavioral intentions in the music festival context109 cited
  • 2016How context shapes value co-creation: spectator experience of sport events108 cited
  • 2021Service quality and its effects on consumer outcomes: a meta-analytic review in spectator sport89 cited
  • 2014Co-destruction of value by spectators: the case of silent protests83 cited
  • 2017Sports events and interaction among spectators: examining antecedents of spectators’ value creation78 cited
  • 2016Against all odds? Exploring the role of game outcome uncertainty in season ticket holders’ stadium attendance demand72 cited
  • 2019The Role of Self-Brand Connection on the Relationship Between Athlete Brand Image and Fan Outcomes68 cited
  • 2017Examining the antecedents of sport team brand equity: A dual-identification perspective59 cited
  • 2022Sponsorship image and value creation in E-sports57 cited
  • 2014The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium case57 cited
  • 2014Experiential marketing in sport spectatorship services: a customer perspective56 cited
  • 2019Sportscape, emotion, and behavioral intention: a case of the big four US-based major sport leagues55 cited
  • 2018Examining structural relationships among sport service environments, excitement, consumer-to-consumer interaction, and consumer citizenship behaviors55 cited
  • 2018The influence of stadium environment on attendance intentions in spectator sport53 cited