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Using grey theory in quality function deployment to analyse dynamic customer requirements
10 references·16 citing·31 second hop
Using grey theory in quality function deployment to analyse dynamic customer requirements (2004)Using grey theory in quality function dep…Quality function deployment: A literature review (2002)Quality function deployment: …Quality Function Deployment: A Comprehensive Review of Its Concepts and Methods (2002)Quality Function Deployment: …A Comparative Study of Using Grey Relational Analysis in Multiple Attribute Decision Making Problems (2002)A Comparative Study of Using …Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods (1999)Rating the importance of cust…Framework of a fuzzy quality function deployment system (1996)Framework of a fuzzy quality …The Voice of the Customer (1993)The Voice of the CustomerQuality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality Function Deployment :…The House of Quality (1988)The House of QualityQuality Planning and Analysis: From Product Development Through Usage (1982)Quality Planning and Analysis…Control problems of grey systems (1982)Control problems of grey syst…The interval grey QFD method for new product development: Integrate with LDA topic model to analyze online reviews (2022)The interval grey QFD method …Forecasting the importance of product attributes using online customer reviews and Google Trends (2021)Forecasting the importance of…A customer based supplier selection process that combines quality function deployment, the analytic network process and a Markov chain (2017)A customer based supplier sel…Requirement management for product-service systems: Status review and future trends (2016)Requirement management for pr…Work safety evaluation in Mainland China using grey theory (2014)Work safety evaluation in Mai…Prioritising technical attributes in QFD under vague environment: a rough-grey relational analysis approach (2014)Prioritising technical attrib…Evaluating green supplier development programs with a grey-analytical network process-based methodology (2013)Evaluating green supplier dev…A rough set approach for evaluating vague customer requirement of industrial product-service system (2013)A rough set approach for eval…Fuzzy grey relation method for multiple criteria decision-making problems (2012)Fuzzy grey relation method fo…A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment (2010)A systematic methodology to d…Management and forecast of dynamic customer needs: An artificial immune and neural system approach (2009)Management and forecast of dy…Customer needs as moving targets of product development: a review (2009)Customer needs as moving targ…Integration of marketing research techniques into house of quality and product family design (2008)Integration of marketing rese…Application of grey theory-based model to prediction of land subsidence due to engineering environment in Shanghai (2007)Application of grey theory-ba…Prioritizing quality characteristics in dynamic quality function deployment (2006)Prioritizing quality characte…Using a Markov chain model in quality function deployment to analyse customer requirements (2005)Using a Markov chain model in…The analytic hierarchy process : planning, priority setting, resource allocation (1980)From a literature review to a conceptual framework for sustainable supply chain management (2008)Green supplier development program selection using NGT and VIKOR under fuzzy environment (2015)A decision support model for sustainable supplier selection in sustainable supply chain management (2017)Social sustainable supplier evaluation and selection: a group decision-support approach (2019)Multiple Criteria Decision Making (1983)Introduction to Grey system theory (1989)Analytical hierarchy process (1994)Supplier selection using combined analytical hierarchy process and grey relational analysis (2006)Design concept evaluation in product development using rough sets and grey relation analysis (2008)Service supply chain environmental performance evaluation using grey based hybrid MCDM approach (2015)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)New Product Quality and Product Development Teams (2000)Developing alternative perspectives for quality in higher education (2003)The roles of firms' motives in affecting the outcomes of ISO 9000 adoption (2011)The use of grey relational analysis in solving multiple attribute decision-making problems (2008)Integrating sustainability into supplier selection with grey system and rough set methodologies (2009)Multi-Criteria Decision Making (MCDM) Methods and Concepts (2023)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)A systematic approach to quality function deployment with a full illustrative example (2004)Customer involvement in new product development (2005)Review, analysis and classification of the literature on QFD—Types of research, difficulties and benefits (2008)Integration of environmental considerations in quality function deployment by using fuzzy logic (2008)The application of quality function deployment in service quality management (2009)A multi-phased QFD based optimization approach to sustainable service design (2015)A fuzzy-QFD approach to supplier selection (2006)An application of fuzzy AHP for evaluating course website quality (2009)Customer satisfaction, customer retention, and market share (1993)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)
this work references cited by second hop

References

  • 1982Control problems of grey systems4,503 cited
  • 1988The House of Quality2,266 cited
  • 1993The Voice of the Customer1,969 cited
  • 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
  • 2002Quality function deployment: A literature review1,092 cited
  • 2002A Comparative Study of Using Grey Relational Analysis in Multiple Attribute Decision Making Problems325 cited
  • 1982Quality Planning and Analysis: From Product Development Through Usage317 cited
  • 1999Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods262 cited
  • 2002Quality Function Deployment: A Comprehensive Review of Its Concepts and Methods260 cited
  • 1996Framework of a fuzzy quality function deployment system231 cited

Cited by

  • 2013Evaluating green supplier development programs with a grey-analytical network process-based methodology284 cited
  • 2016Requirement management for product-service systems: Status review and future trends131 cited
  • 2017A customer based supplier selection process that combines quality function deployment, the analytic network process and a Markov chain106 cited
  • 2013A rough set approach for evaluating vague customer requirement of industrial product-service system

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94 cited
  • 2006Prioritizing quality characteristics in dynamic quality function deployment71 cited
  • 2014Prioritising technical attributes in QFD under vague environment: a rough-grey relational analysis approach70 cited
  • 2009Customer needs as moving targets of product development: a review65 cited
  • 2021Forecasting the importance of product attributes using online customer reviews and Google Trends63 cited
  • 2022The interval grey QFD method for new product development: Integrate with LDA topic model to analyze online reviews62 cited
  • 2007Application of grey theory-based model to prediction of land subsidence due to engineering environment in Shanghai62 cited
  • 2012Fuzzy grey relation method for multiple criteria decision-making problems61 cited
  • 2005Using a Markov chain model in quality function deployment to analyse customer requirements60 cited
  • 2014Work safety evaluation in Mainland China using grey theory59 cited
  • 2008Integration of marketing research techniques into house of quality and product family design51 cited
  • 2010A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment50 cited
  • 2009Management and forecast of dynamic customer needs: An artificial immune and neural system approach46 cited