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Brand personality of retailers – an analysis of its applicability and its effect on store loyalty
16 references·16 citing·37 second hopsampled
Brand personality of retailers – an analysis of its applicability and its effect on store loyalty (2008)Brand personality of retailers – an analy…When Good Brands Do Bad (2004)When Good Brands Do BadBrand Synthesis: The Multidimensionality of Brand Knowledge (2003)Brand Synthesis: The Multidim…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Strategic Brand Management: Building, Measuring, and Managing Brand Equity. 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(1980)A description of the affectiv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…University Reputation, Brand Attachment and Brand Personality as Antecedents of Student Loyalty: A Study in Higher Education Context (2019)University Reputation, Brand …Effects of brand personality, self-congruity and functional congruity on hotel brand loyalty (2019)Effects of brand personality,…Responsible brands vs active brands? 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(1956)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Possessions and the Extended Self (1988)Dimensions of Brand Personality (1997)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Developing and validating a multidimensional consumer-based brand equity scale (2001)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)An Examination of Selected Marketing Mix Elements and Brand Equity (2000)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)
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References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1997Dimensions of Brand Personality5,056 cited
  • 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
  • 1995Building Strong Brands4,432 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 1982Self-Concept in Consumer Behavior: A Critical Review3,659 cited
  • 2000Strategic Brand Management: Building, Measuring, and Managing Brand Equity.3,261 cited
  • 1996‘Building Strong Brands’2,120 cited
  • 1995Domains and Facets: Hierarchical Personality Assessment Using the Revised NEO Personality Inventory2,079 cited
  • 2003Brand Synthesis: The Multidimensionality of Brand Knowledge1,911 cited
  • 2004When Good Brands Do Bad

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1,552 cited
  • 1980A description of the affective quality attributed to environments.1,282 cited
  • Cited by

    • 2013Impacts of retail brand personality and self-congruity on store loyalty: The moderating role of gender163 cited
    • 2014Business Model Transformation in Moving to a Cross-Channel Retail Strategy: A Case Study158 cited
    • 2017Effects of brand personality dimensions on consumers’ perceived self-image congruity and functional congruity with hotel brands153 cited
    • 2014A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)152 cited
    • 2015On the Role of Brand Stereotypes in Shaping Consumer Response toward Brands: An Empirical Examination of Direct and Mediating Effects of Warmth and Competence146 cited
    • 2015Brand experience anatomy in retailing: An interpretive structural modeling approach132 cited
    • 2017Responsible brands vs active brands? An examination of brand personality on brand awareness, brand trust, and brand loyalty118 cited
    • 2014Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brands113 cited
    • 2010The effects of customers’ perceptions of brand personality in casual theme restaurants109 cited
    • 2019University Reputation, Brand Attachment and Brand Personality as Antecedents of Student Loyalty: A Study in Higher Education Context107 cited
    • 2016A lovable personality: The effect of brand personality on brand love105 cited
    • 2013Linkages of retailer personality, perceived quality and purchase intention with retailer loyalty: A study of Indian non-food retailing95 cited
    • 2019Effects of brand personality, self-congruity and functional congruity on hotel brand loyalty93 cited
    • 2011The U.S. brand personality: A Sino perspective91 cited
    • 2017Brand religiosity aura and brand loyalty in Indonesia Islamic banking91 cited
    • 2013Shaping Retail Brand Personality Perceptions by Bodily Experiences89 cited