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Time as an Indicator of the Perceptions and Behavior of Members of a Key Public: Monitoring and Predicting Organization-Public Relationships
10 references·16 citing·38 second hop
Time as an Indicator of the Perceptions and Behavior of Members of a Key Public: Monitoring and Predicting Organization-Public Relationships (1999)Time as an Indicator of the Perceptions a…Social Exchange Theory (2006)Social Exchange TheoryPublic Relations Review (2003)Public Relations ReviewRelationship management in public relations: dimensions of an organization-public relationship (1998)Relationship management in pu…Demonstrating Effectiveness in Public Relations: Goals, Objectives, and Evaluation (1998)Demonstrating Effectiveness i…Toward a Concept and Theory of Organization-Public Relationships (1997)Toward a Concept and Theory o…Maintaining relationships through strategic and routine interaction. (1994)Maintaining relationships thr…Program evaluation and the roles of practitioners (1984)Program evaluation and the ro…Interpersonal communication and human relationships (1983)Interpersonal communication a…Testing the practitioner's impact on clients (1979)Testing the practitioner's im…Theories of Human Communication (1978)Theories of Human Communicati…Public Relations: A Discipline in Transformation (2013)Public Relations: A Disciplin…Democracy and government public relations: Expanding the scope of “Relationship” in public relations research (2013)Democracy and government publ…Public relations identity and the stakeholder–organization relationship: A revised theoretical position for public relations scholarship (2012)Public relations identity and…Advancing relationship management theory: Mapping the continuum of relationship types (2011)Advancing relationship manage…Toward a Model of Political Organization–Public Relationships: Antecedent and Cultivation Strategy Influence on Citizens' Relationships with Political Parties (2010)Toward a Model of Political O…Linking Public Relations Tactics to Long-Term Success: An Investigation of How Communications Contribute to Trust, Satisfaction, and Commitment in a Nonprofit Organization (2009)Linking Public Relations Tact…Causal Linkages between Relationship Cultivation Strategies and Relationship Quality Outcomes (2009)Causal Linkages between Relat…The Role of Public Relations With Internal Activists (2007)The Role of Public Relations …Mutual benefit as outcome indicator: Factors influencing perceptions of benefit in organization–public relationships (2006)Mutual benefit as outcome ind…Measurement of Organization–Public Relationships: Validation of Measurement Using a Manufacturer–Retailer Relationship (2006)Measurement of Organization–P…Corporate Philanthropy and Corporate Community Relations: Measuring Relationship-Building Results (2005)Corporate Philanthropy and Co…Organisation‐public relationships: Measurement validation in a university setting (2004)Organisation‐public relations…Building relationships between organizations and publics: Examining the linkage between organization‐public relationships, evaluations of satisfaction, and behavioral intent (2004)Building relationships betwee…The Effect of Web Characteristics on Relationship Building (2003)The Effect of Web Characteris…Merck and AIDS activists: engagement as a framework for extending issues management (2003)Merck and AIDS activists: eng…Examining the role that personal, professional, and community relationships play in respondent relationship recognition and intended behavior (2000)Examining the role that perso…The Practice of Social Research (1989)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers' responses to brand websites: an interdisciplinary review (2009)Revisiting strategic communication's past to understand the present (2011)Click versus drag: User-performed tasks and the enactment effect in an interactive multimedia environment (2014)Diffusion of Innovations 1 (2019)Effective Public Relations (1967)An Integrated Model of Buyer-Seller Relationships (1995)Explicating Relationship Management as a General Theory of Public Relations (2003)The Handbook of Crisis Communication (2010)Excellence in Public Relations and Communication Management (2013)Dialogic Engagement: Clarifying Foundational Concepts (2014)Power-Dependence Relations (1962)The Evolution of Cooperation (1981)The Past, Present, and Future of an Identity Theory (2000)When Does Gender Trump Money? 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this work references cited by second hop

References

  • 2006Social Exchange Theory3,641 cited
  • 1978Theories of Human Communication3,031 cited
  • 1998Relationship management in public relations: dimensions of an organization-public relationship790 cited
  • 1983Interpersonal communication and human relationships538 cited
  • 1997Toward a Concept and Theory of Organization-Public Relationships531 cited
  • 2003Public Relations Review330 cited
  • 1979Testing the practitioner's impact on clients268 cited
  • 1994Maintaining relationships through strategic and routine interaction.197 cited
  • 1984Program evaluation and the roles of practitioners143 cited
  • 1998Demonstrating Effectiveness in Public Relations: Goals, Objectives, and Evaluation128 cited

Cited by

  • 2003The Effect of Web Characteristics on Relationship Building181 cited
  • 2005Corporate Philanthropy and Corporate Community Relations: Measuring Relationship-Building Results117 cited
  • 2010Toward a Model of Political Organization–Public Relationships: Antecedent and Cultivation Strategy Influence on Citizens' Relationships with Political Parties95 cited
  • 2006Measurement of Organization–Public Relationships: Validation of Measurement Using a Manufacturer–Retailer Relationship90 cited

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2004
Organisation‐public relationships: Measurement validation in a university setting
82 cited
  • 2004Building relationships between organizations and publics: Examining the linkage between organization‐public relationships, evaluations of satisfaction, and behavioral intent76 cited
  • 2013Democracy and government public relations: Expanding the scope of “Relationship” in public relations research73 cited
  • 2003Merck and AIDS activists: engagement as a framework for extending issues management68 cited
  • 2011Advancing relationship management theory: Mapping the continuum of relationship types67 cited
  • 2006Mutual benefit as outcome indicator: Factors influencing perceptions of benefit in organization–public relationships62 cited
  • 2012Public relations identity and the stakeholder–organization relationship: A revised theoretical position for public relations scholarship58 cited
  • 2007The Role of Public Relations With Internal Activists57 cited
  • 2000Examining the role that personal, professional, and community relationships play in respondent relationship recognition and intended behavior56 cited
  • 2009Causal Linkages between Relationship Cultivation Strategies and Relationship Quality Outcomes53 cited
  • 2013Public Relations: A Discipline in Transformation49 cited
  • 2009Linking Public Relations Tactics to Long-Term Success: An Investigation of How Communications Contribute to Trust, Satisfaction, and Commitment in a Nonprofit Organization46 cited