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Exploring value through integrated service solutions
16 references·5 citing·33 second hop
Exploring value through integrated service solutions (2006)Exploring value through integrated servic…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…Shopping Online for Freedom, Control, and Fun (2001)Shopping Online for Freedom, …Hedonic and utilitarian motivations for online retail shopping behavior (2001)Hedonic and utilitarian motiv…Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…The Internet Shopper (1999)The Internet ShopperInteractive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Exploring the Implications of the Internet for Consumer Marketing (1997)Exploring the Implications of…Flow. The Psychology of Optimal Experience. New York (HarperPerennial) 1990. (1990)Flow. The Psychology of Optim…Flow: the psychology of optimal experience (1990)Flow: the psychology of optim…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Information and Consumer Behavior (1970)Information and Consumer Beha…An Attempt to Explore Electronic Marketing Adoption and Implementation Aspects in Developing Countries (2016)An Attempt to Explore Electro…Online Retailing Paired with Kirana—A Formidable Combination for Emerging Markets (2015)Online Retailing Paired with …E-service Quality Impact on Online Customer’s Perceived Value and Loyalty (2013)E-service Quality Impact on O…E-Marketing-A literature Review from a Small Businesses perspective (2010)E-Marketing-A literature Revi…The drivers of consumer value in the ECR Category Management model (2009)The drivers of consumer value…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)On the Evaluation of Structural Equation Models (1988)Customer perceptions of e‐service quality in online shopping (2005)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)From e-commerce to social commerce: A close look at design features (2012)From Intentions to Actions: A Theory of Planned Behavior (1985)The theory of planned behavior (1991)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)An Updated and Streamlined Technology Readiness Index (2014)Subjective well-being: Three decades of progress. (1999)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1990Flow: the psychology of optimal experience12,637 cited
  • 1970Information and Consumer Behavior5,796 cited
  • 2001Hedonic and utilitarian motivations for online retail shopping behavior3,219 cited
  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited
  • 1990Flow. The Psychology of Optimal Experience. New York (HarperPerennial) 1990.1,852 cited
  • 1997Exploring the Implications of the Internet for Consumer Marketing

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1,380 cited
  • 2001Shopping Online for Freedom, Control, and Fun1,150 cited
  • 1999The Internet Shopper964 cited
  • Cited by

    • 2010E-Marketing-A literature Review from a Small Businesses perspective146 cited
    • 2013E-service Quality Impact on Online Customer’s Perceived Value and Loyalty31 cited
    • 2015Online Retailing Paired with Kirana—A Formidable Combination for Emerging Markets21 cited
    • 2016An Attempt to Explore Electronic Marketing Adoption and Implementation Aspects in Developing Countries16 cited
    • 2009The drivers of consumer value in the ECR Category Management model14 cited