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The Department Store, its origins, Evolution and Economics.
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  • 2009Accounting and everyday life: towards a cultural context for accounting research63 cited
  • 2015The Evolution of Retailing50 cited
  • 2002Learning from experience: five challenges for retailers44 cited
  • 2005Strategic human resource management in department stores: An historical perspective44 cited
  • 1965Alexander Turney Stewart and the Development of the Department Store, 1823-187633 cited
  • 2017Cathedrals of Consumption? Provincial Department Stores in England, c.1880–193032 cited
  • 2010Advertising, promotion, and the competitive advantage of interwar British department stores29 cited
  • 2005Face facts: accounting, feminism and the business of beauty29 cited
  • 2016Mall brand meaning: an experiential branding perspective28 cited
  • 2003The taming of the buyer: the retail inventory method and the early twentieth century department store25 cited
  • 2003Sign Consumption in the 19th-Century Department Store24 cited
  • 2008Institutional pressures and isomorphic change in a high-fashion company: the case of Brioni Roman Style, 1945–8921 cited
  • 1987An Integrated Approach to Retail Change: The Multi-Polarisation Model20 cited
  • 1981The Cinderella of Occupations: Managing the Work of Department Store Saleswomen, 1900–1940

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19 cited
  • 2006Rise of the Department Store and the Aestheticization of Everyday Life in Early 20th Century Japan18 cited
  • 2003“Don't Sell Things, Sell Effects”: Overseas Influences in New Zealand Department Stores, 1909–195617 cited