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L'influence de la musique d'ambiance sur le comportement du client : Revue de la littérature, défis méthodologiques et voies de recherches
16 references·4 citing·36 second hop
L'influence de la musique d'ambiance sur le comportement du client : Revue de la littérature, défis méthodologiques et voies de recherches (1998)L'influence de la musique d'ambiance sur …Advances in Consumer Research (2025)Advances in Consumer ResearchThe impact of music on consumers' reactions to waiting for services (1997)The impact of music on consum…There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making (1995)There's Something in the Air:…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…The Role of Optimum Stimulation Level in Exploratory Consumer Behavior (1992)The Role of Optimum Stimulati…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Advances in Consumer Research (1992)Advances in Consumer ResearchThe Differential Role of Characteristics of Music on High- and Low- Involvement Consumers' Processing of Ads (1991)The Differential Role of Char…Music, Mood, and Marketing (1990)Music, Mood, and MarketingEffects of Store Music on Shopping Behavior (1990)Effects of Store Music on Sho…Work Places: The Psychology of the Physical Environment in Offices and Factories (1986)Work Places: The Psychology o…The Influence of Background Music on the Behavior of Restaurant Patrons (1986)The Influence of Background M…Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)Using Background Music to Aff…A description of the affective quality attributed to environments. (1980)A description of the affectiv…Situational Variables and Consumer Behavior (1975)Situational Variables and Con…An approach to environmental psychology (1974)An approach to environmental …Technique of collage for store design atmospherics (2011)Technique of collage for stor…An Investigation into the Consumers’ Sensitivity of the Logistics Efficiency (2011)An Investigation into the Con…L'influence des stimuli olfactifs sur le comportement du consommateur: un état des recherches (2001)L'influence des stimuli olfac…Du marketing des points de vente à celui des sites marchands : spécificités, opportunités et questions de recherche (2000)Du marketing des points de ve…Atmospherics as a Marketing Tool (1974)Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Statistical principles in experimental design. (1962)Conjoint Analysis in Consumer Research: Issues and Outlook (1978)A Means-End Chain Model Based on Consumer Categorization Processes (1982)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)A measure of service quality for retail stores: Scale development and validation (1996)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Interpersonal Diagnosis of Personality (1957)Evidence for a three-factor theory of emotions (1977)Affective Images of Tourism Destinations (1997)Tourists’ characteristics and the perceived image of tourist destinations: a quantitative analysis—a case study of Lanzarote, Spain (2003)A model of destination branding: Integrating the concepts of the branding and destination image (2010)Philosophy in a New Key (1957)Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising (1987)The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Propositions (1996)The influence of in-store music on wine selections. (1999)Store Atmospherics: A Multisensory Perspective (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Mood States and Consumer Behavior: A Critical Review (1985)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)Choosing the Right Words (1995)Helping Crisis Managers Protect Reputational Assets (2002)Building Understanding of the Domain of Consumer Vulnerability (2005)
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References

  • 2025Advances in Consumer Research13,264 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1992Advances in Consumer Research2,863 cited
  • 1975Situational Variables and Consumer Behavior1,645 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 1980A description of the affective quality attributed to environments.1,282 cited
  • 1982Using Background Music to Affect the Behavior of Supermarket Shoppers1,074 cited
  • 1986The Influence of Background Music on the Behavior of Restaurant Patrons936 cited
  • 1990Music, Mood, and Marketing746 cited
  • 1992The Role of Optimum Stimulation Level in Exploratory Consumer Behavior726 cited
  • 1991The Differential Role of Characteristics of Music on High- and Low- Involvement Consumers' Processing of Ads474 cited
  • 1997The impact of music on consumers' reactions to waiting for services471 cited
  • 1990Effects of Store Music on Shopping Behavior433 cited
  • 1995There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making

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413 cited
  • 1986Work Places: The Psychology of the Physical Environment in Offices and Factories406 cited
  • Cited by

    • 2001L'influence des stimuli olfactifs sur le comportement du consommateur: un état des recherches20 cited
    • 2011Technique of collage for store design atmospherics19 cited
    • 2011An Investigation into the Consumers’ Sensitivity of the Logistics Efficiency17 cited
    • 2000Du marketing des points de vente à celui des sites marchands : spécificités, opportunités et questions de recherche13 cited