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The determinants of satisfaction with e‐banking

16 references·16 citing·29 second hopsampled

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References

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2000

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Factors Influencing the Adoption of Internet Banking

1,712 cited

2005The role played by perceived usability, satisfaction and consumer trust on website loyalty1,684 cited

Cited by

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2019What drives customer satisfaction and word of mouth in mobile commerce services? A UTAUT2-based analytical approach114 cited
2015Online banking adoption102 cited
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2024Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective53 cited
2020A synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL)53 cited
2016The Impact of E-Banking on Customer Satisfaction: Evidence from Banking Sector of Pakistan50 cited
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