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The impact of operational quality: a supply chain view
16 references·14 citing·38 second hop
The impact of operational quality: a supply chain view (2007)The impact of operational quality: a supp…Effective supply chain management (2020)Effective supply chain manage…Arcs of integration: an international study of supply chain strategies (2001)Arcs of integration: an inter…The relationship between total quality management practices and operational performance (1999)The relationship between tota…EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE? (1999)EXPLODING THE MYTH: DO ALL QU…The Green Supply Chain: Integrating Suppliers into Environmental Management Processes (1998)The Green Supply Chain: Integ…Supply Chain Management: Supplier Performance and Firm Performance (1998)Supply Chain Management: Supp…Success Factors for Integrating Suppliers into New Product Development (1997)Success Factors for Integrati…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The Impact of Quality Managem…A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)A THEORY OF QUALITY MANAGEMEN…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…The Management of Business Logistics (1977)The Management of Business Lo…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Identification of barriers to synergistic implementation of TQM-SCM (2020)Identification of barriers to…RESEARCH IN LOGISTICS SERVICE QUALITY: A SYSTEMATIC LITERATURE REVIEW (2019)RESEARCH IN LOGISTICS SERVICE…A categorization of quality management and supply chain management frameworks (2019)A categorization of quality m…The impact of supply chain quality management practices and knowledge transfer on organisational performance: an empirical investigation from China (2017)The impact of supply chain qu…Measurement of logistics service quality in freight forwarding companies (2016)Measurement of logistics serv…ISO 9000 moderation role over supply chain alignment in manufacturing context (2016)ISO 9000 moderation role over…The contingency role of business strategy on the relationship between operations practices and performance (2014)The contingency role of busin…An exploration of quality management practices, perceptions and program maturity in the supply chain (2014)An exploration of quality man…Old habits die hard: exploring the effect of supply chain dependency and culture on performance outcomes and relationship satisfaction (2013)Old habits die hard: explorin…Integrating quality management principles into sustainability management (2012)Integrating quality managemen…Business excellence through total supply chain quality management (2012)Business excellence through t…The effect of human factors on the performance of a two level supply chain (2011)The effect of human factors o…Identifying Critical Success Factors for Supply Chain Excellence (2010)Identifying Critical Success …Long-term Orientation of the Supply Function in the SME Context (2008)Long-term Orientation of the …What is total quality control the japanese way (1985)A framework for quality management research and an associated measurement instrument (1994)Relationships between implementation of TQM, JIT, and TPM and manufacturing performance (2001)Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)Firm's resilience to supply chain disruptions: Scale development and empirical examination (2014)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Exploring the Locus of Profitable Pollution Reduction (2002)Contingency research in operations management practices (2008)Total quality management as competitive advantage: A review and empirical study (1995)Lean manufacturing: context, practice bundles, and performance (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)Information Distortion in a Supply Chain: The Bullwhip Effect (1997)What is the Right Supply Chain for Your Product (1997)Supply Chain Management: Implementation Issues and Research Opportunities (1998)The impact of supply chain management practices on competitive advantage and organizational performance (2004)From a literature review to a conceptual framework for sustainable supply chain management (2008)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables (1989)The relationship between total quality management practices and their effects on firm performance (2003)Towards a theory of supply chain management: the constructs and measurements (2004)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Economic Institutions of Capitalism (1987)Organizational culture and leadership (1993)COMPETITION, COOPERATION, AND THE SEARCH FOR ECONOMIC RENTS: A SYNCRETIC MODEL (1997)Survey research in operations management: a process‐based perspective (2002)Using partial least squares in operations management research: A practical guideline and summary of past research (2012)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)
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References

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  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 2001Arcs of integration: an international study of supply chain strategies2,540 cited
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  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 1994A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD971 cited
  • 2020Effective supply chain management898 cited
  • 1997Success Factors for Integrating Suppliers into New Product Development876 cited
  • 1998The Green Supply Chain: Integrating Suppliers into Environmental Management Processes876 cited
  • 1977The Management of Business Logistics741 cited
  • 1998Supply Chain Management: Supplier Performance and Firm Performance

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706 cited
  • 1999EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE?633 cited
  • Cited by

    • 2012Integrating quality management principles into sustainability management110 cited
    • 2019RESEARCH IN LOGISTICS SERVICE QUALITY: A SYSTEMATIC LITERATURE REVIEW67 cited
    • 2016Measurement of logistics service quality in freight forwarding companies64 cited
    • 2013Old habits die hard: exploring the effect of supply chain dependency and culture on performance outcomes and relationship satisfaction42 cited
    • 2011The effect of human factors on the performance of a two level supply chain41 cited
    • 2012Business excellence through total supply chain quality management38 cited
    • 2017The impact of supply chain quality management practices and knowledge transfer on organisational performance: an empirical investigation from China35 cited
    • 2014An exploration of quality management practices, perceptions and program maturity in the supply chain33 cited
    • 2008Long-term Orientation of the Supply Function in the SME Context27 cited
    • 2014The contingency role of business strategy on the relationship between operations practices and performance27 cited
    • 2016ISO 9000 moderation role over supply chain alignment in manufacturing context23 cited
    • 2019A categorization of quality management and supply chain management frameworks20 cited
    • 2010Identifying Critical Success Factors for Supply Chain Excellence18 cited
    • 2020Identification of barriers to synergistic implementation of TQM-SCM17 cited