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Social Values and Salesperson Performance: An Empirical Examination
16 references·16 citing·38 second hopsampled
Social Values and Salesperson Performance: An Empirical Examination (1994)Social Values and Salesperson Performance…Motivation and Personality (1997)Motivation and PersonalityAdaptive Selling: Conceptualization, Measurement, and Nomological Validity (1990)Adaptive Selling: Conceptuali…Technology Diffusion: An Empirical Test of Competitive Effects (1989)Technology Diffusion: An Empi…A structural equation test of the value-attitude-behavior hierarchy. (1988)A structural equation test of…Toward a universal psychological structure of human values. (1987)Toward a universal psychologi…Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness (1986)Knowledge, Motivation, and Ad…A value pluralism model of ideological reasoning. (1986)A value pluralism model of id…The Determinants of Salesperson Performance: A Meta-Analysis (1985)The Determinants of Salespers…Social Values and Social Change: Adaptation to Life in America. (1985)Social Values and Social Chan…The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)The SOCO Scale: A Measure of …Measuring the performance of industrial salespersons (1982)Measuring the performance of …Effectiveness in Sales Interactions: A Contingency Framework (1981)Effectiveness in Sales Intera…Values in Education and Society (1977)Values in Education and Socie…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…The nature of human values (1973)The nature of human valuesThe origins of intelligence in children. (1952)The origins of intelligence i…Unrestricted factor analysis: A powerful alternative to confirmatory factor analysis (2022)Unrestricted factor analysis:…Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory (2021)Operationalizing salesperson …Work Values of Police Officers and Their Relationship With Job Burnout and Work Engagement (2019)Work Values of Police Officer…Investigating Salesperson Performance Factors: A Systematic Review of the Literature on the Characteristics of Effective Salespersons (2019)Investigating Salesperson Per…Empathy, nonverbal immediacy, and salesperson performance: the mediating role of adaptive selling behavior (2016)Empathy, nonverbal immediacy,…The influence of sales force technology use on outcome performance (2015)The influence of sales force …Personal Values, Autonomy, and Self‐efficacy: Evidence from frontline service employees (2012)Personal Values, Autonomy, an…Evidence of construct validity for work values (2011)Evidence of construct validit…Customer-directed selling behaviors and performance: a comparison of existing perspectives (2009)Customer-directed selling beh…The impact of strategic account managers' behaviors on relational outcomes: An empirical study (2008)The impact of strategic accou…Perceiving Emotion in the Buyer–Seller Interchange: The Moderated Impact on Performance (2007)Perceiving Emotion in the Buy…Values and collective self‐esteem as predictors of consumer susceptibility to interpersonal influence among university students (2005)Values and collective self‐es…A cross-national assessment of the values of Latin America managers: contrasting hues or shades of gray? (2003)A cross-national assessment o…Impact of the consideration of future sales consequences and customer‐oriented selling on long‐term buyer‐seller relationships (2000)Impact of the consideration o…Salesperson Performance, Pay, and Job Satisfaction: Tests of a Model Using Data Collected in the United States and Japan (1999)Salesperson Performance, Pay,…A dual perspective of customer orientation: a modification, extension and application of the SOCO scale (1997)A dual perspective of custome…Generalized expectancies for internal versus external control of reinforcement. (1966)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Toward a theory of the universal content and structure of values: Extensions and cross-cultural replications. (1990)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Examining the impact of Culture's consequences: A three-decade, multilevel, meta-analytic review of Hofstede's cultural value dimensions. (2010)A Path Goal Theory of Leader Effectiveness (1971)Markets, Bureaucracies, and Clans (1980)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction (1996)To Empower or Not to Empower Your Sales Force? An Empirical Examination of the Influence of Leadership Empowerment Behavior on Customer Satisfaction and Performance. (2005)The Handbook of Social Psychology (1969)Self-efficacy: Toward a unifying theory of behavioral change (1978)Culture's Consequences: International Differences in Work-Related Values. (1983)Are There Universal Aspects in the Structure and Contents of Human Values? (1994)Refining the theory of basic individual values. (2012)Coefficient Alpha and the Internal Structure of Tests (1951)Handbook of Industrial and Organizational Psychology. (1977)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Strategic Orientation of the Firm and New Product Performance (1997)The C-OAR-SE procedure for scale development in marketing (2002)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Handbook of Positive Psychology (2001)Learning Orientation, Working Smart, and Effective Selling (1994)Transformational and Transactional Leadership and Salesperson Performance (2001)The Essential Guide to Effect Sizes (2010)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Framing Processes and Social Movements: An Overview and Assessment (2000)Motivation reconsidered: The concept of competence. (1959)Basic objects in natural categories (1976)On seeing human: A three-factor theory of anthropomorphism. (2007)The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)Adaptability in the workplace: Development of a taxonomy of adaptive performance. (2000)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)
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References

  • 1997Motivation and Personality15,128 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1952The origins of intelligence in children.10,676 cited
  • 1973The nature of human values10,141 cited
  • 1987Toward a universal psychological structure of human values.3,798 cited
  • 1988A structural equation test of the value-attitude-behavior hierarchy.1,891 cited
  • 1982The SOCO Scale: A Measure of the Customer Orientation of Salespeople1,547 cited
  • 1986Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness1,227 cited
  • 1985The Determinants of Salesperson Performance: A Meta-Analysis1,187 cited
  • 1990Adaptive Selling: Conceptualization, Measurement, and Nomological Validity870 cited
  • 1981Effectiveness in Sales Interactions: A Contingency Framework736 cited
  • 1986A value pluralism model of ideological reasoning.724 cited
  • 1985Social Values and Social Change: Adaptation to Life in America.707 cited
  • 1989Technology Diffusion: An Empirical Test of Competitive Effects685 cited
  • 1982Measuring the performance of industrial salespersons646 cited

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1977
Values in Education and Society
450 cited

Cited by

  • 2005Values and collective self‐esteem as predictors of consumer susceptibility to interpersonal influence among university students133 cited
  • 2016Empathy, nonverbal immediacy, and salesperson performance: the mediating role of adaptive selling behavior118 cited
  • 2009Customer-directed selling behaviors and performance: a comparison of existing perspectives116 cited
  • 1999Salesperson Performance, Pay, and Job Satisfaction: Tests of a Model Using Data Collected in the United States and Japan111 cited
  • 2008The impact of strategic account managers' behaviors on relational outcomes: An empirical study105 cited
  • 2021Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory98 cited
  • 2007Perceiving Emotion in the Buyer–Seller Interchange: The Moderated Impact on Performance93 cited
  • 2019Work Values of Police Officers and Their Relationship With Job Burnout and Work Engagement87 cited
  • 2003A cross-national assessment of the values of Latin America managers: contrasting hues or shades of gray?87 cited
  • 2012Personal Values, Autonomy, and Self‐efficacy: Evidence from frontline service employees84 cited
  • 2015The influence of sales force technology use on outcome performance83 cited
  • 1997A dual perspective of customer orientation: a modification, extension and application of the SOCO scale82 cited
  • 2000Impact of the consideration of future sales consequences and customer‐oriented selling on long‐term buyer‐seller relationships79 cited
  • 2011Evidence of construct validity for work values77 cited
  • 2019Investigating Salesperson Performance Factors: A Systematic Review of the Literature on the Characteristics of Effective Salespersons76 cited
  • 2022Unrestricted factor analysis: A powerful alternative to confirmatory factor analysis76 cited