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Partnerships in the provision of services by multi-agencies: four dimensions of service leadership and service quality
16 references·0 citing·41 second hop
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References

  • 1983The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields40,020 cited
  • 2004The iron cage revisited institutional isomorphism and collective rationality in organizational fields25,866 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 1983The Iron Caged Revisited : Institutional Isomorphism and Collective Rationality in Organizational Fields9,047 cited
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  • 1985The Evolution of Cooperation6,321 cited
  • 2005Managing to collaborate the theory and practice of collaborative advantage1,393 cited
  • 1991Toward a Comprehensive Theory of Collaboration1,370 cited
  • 1996Organizational Responses to Crisis: The Centrality of Trust1,245 cited
  • 1995The determinants of service quality: satisfiers and dissatisfiers1,045 cited
  • 1998Strategies of Cooperation1,034 cited
  • 2002The Performance Paradox in the Public Sector890 cited
  • 1998Strategies of Cooperation: Managing Alliances, Networks, and Joint Ventures736 cited
  • 1991Collaborative Alliances: Moving from Practice to Theory673 cited
  • 1997Creating Collaborative Advantage

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604 cited
  • 2002Working Across Boundaries596 cited
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