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Performance management in UK universities: implementing the Balanced Scorecard
11 references·12 citing·35 second hop
Performance management in UK universities: implementing the Balanced Scorecard (2012)Performance management in UK universities…The Execution Premium: Linking Strategy to Operations for Competitive Advantage (2010)The Execution Premium: Linkin…The application of balanced scorecard in the performance evaluation of higher education (2006)The application of balanced s…Performance management in the UK public sector (2005)Performance management in the…Business performance measurement – past, present and future (2003)Business performance measurem…Business performance measures and alignment impact on strategy (2002)Business performance measures…The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (2000)The Strategy-Focused Organiza…Performance management: a framework for management control systems research (1999)Performance management: a fra…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…Performance measurement system design (1995)Performance measurement syste…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The performance measurement manifesto. (1991)The performance measurement m…Balanced Scorecard: History, Implementation, and Impact (2025)Balanced Scorecard: History, …Toward a public sector asset optimization strategy: the case of Indonesia (2022)Toward a public sector asset …The Impact of the Performance Appraisal Process on Job Satisfaction of the Academic Staff in Higher Educational Institutions (2021)The Impact of the Performance…Balanced Scorecard: A Systematic Literature Review and Future Research Issues (2021)Balanced Scorecard: A Systema…Management accounting practices’ adoption in UK universities (2019)Management accounting practic…Business schools’ competitive strategies: whose goals, which aims? (2019)Business schools’ competitive…Balanced Scorecard in Universities (2018)Balanced Scorecard in Univers…Measuring the Performance of Innovation and Entrepreneurship Networks (2017)Measuring the Performance of …Balanced scorecard in higher education institutions: What should be consider? (2015)Balanced scorecard in higher …A REVIEW OF BALANCED SCORECARD FRAMEWORK IN HIGHER EDUCATION INSTITUTION (HEIS) (2015)A REVIEW OF BALANCED SCORECAR…What do we really mean by “Balanced Scorecard”? (2014)What do we really mean by “Ba…Using balanced scorecards for the evaluation of “Software-as-a-service” (2013)Using balanced scorecards for…The balanced scorecard--measures that drive performance. (1992)The machine that changed the world (1992)Measuring supply chain performance (1999)Management control systems and strategy: A resource-based perspective (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Case Study Research: Design and Methods (1984)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Performance measures in English small and medium enterprises: survey results (2006)Uma análise bibliométrica da literatura sobre estratégia e avaliação de desempenho (2012)Supply chain performance measures and metrics: a bibliometric study (2018)Relevance Lost: The Rise and Fall of Management Accounting (1987)Assessing empirical research in managerial accounting: a value-based management perspective (2001)The fifth discipline, the art and practice of the learning organization (1991)Case Study Research (2004)Strategy implementation: a role for the balanced scorecard? (2006)Are subjective business performance measures justified? (2016)Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains (2016)The performance measurement revolution: why now and what next? (1999)The balance on the balanced scorecard a critical analysis of some of its assumptions (2000)Performance implications of strategic performance measurement in financial services firms (2003)Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I (2001)Management control systems as a package—Opportunities, challenges and research directions (2008)The design and use of performance management systems: An extended framework for analysis (2009)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Strategic Framework for Customer Relationship Management (2005)Measuring Organizational Performance: Towards Methodological Best Practice (2009)The mediate effect of learning and knowledge on organizational performance (2007)Quality Management Practice in Higher Education - What Quality Are We Actually Enhancing? (2008)What affects organizational performance? (2008)Conceptual Foundations of the Balanced Scorecard (2008)The Impact of Corporate Sustainability on Organizational Processes and Performance (2012)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)
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References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1995Performance measurement system design3,257 cited
  • 2000The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment2,603 cited
  • 1999Performance management: a framework for management control systems research2,028 cited
  • 1991The performance measurement manifesto.1,295 cited
  • 2010The Execution Premium: Linking Strategy to Operations for Competitive Advantage754 cited
  • 2003Business performance measurement – past, present and future306 cited
  • 2002Business performance measures and alignment impact on strategy175 cited
  • 2006The application of balanced scorecard in the performance evaluation of higher education171 cited
  • 2005Performance management in the UK public sector168 cited

Cited by

  • 2014What do we really mean by “Balanced Scorecard”?98 cited
  • 2015A REVIEW OF BALANCED SCORECARD FRAMEWORK IN HIGHER EDUCATION INSTITUTION (HEIS)81 cited
  • 2013Using balanced scorecards for the evaluation of “Software-as-a-service”66 cited
  • 2021Balanced Scorecard: A Systematic Literature Review and Future Research Issues

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49 cited
  • 2021The Impact of the Performance Appraisal Process on Job Satisfaction of the Academic Staff in Higher Educational Institutions35 cited
  • 2018Balanced Scorecard in Universities28 cited
  • 2017Measuring the Performance of Innovation and Entrepreneurship Networks27 cited
  • 2015Balanced scorecard in higher education institutions: What should be consider?24 cited
  • 2019Management accounting practices’ adoption in UK universities17 cited
  • 2025Balanced Scorecard: History, Implementation, and Impact14 cited
  • 2019Business schools’ competitive strategies: whose goals, which aims?9 cited
  • 2022Toward a public sector asset optimization strategy: the case of Indonesia6 cited