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Satisfaction with sales manager training ‐ Design and implementation issues
16 references·13 citing·39 second hop
Satisfaction with sales manager training ‐ Design and implementation issues (2001)Satisfaction with sales manager training …Sales Force Management (2021)Sales Force ManagementEvaluating Training Programs : The Four Levels (2009)Evaluating Training Programs …Personal Selling and Sales Management in the New Millennium (1996)Personal Selling and Sales Ma…Training and Development in Work Organizations (1992)Training and Development in W…Determining a Strategy for Evaluating Training: Operating within Organizational Constraints (1992)Determining a Strategy for Ev…Training in Organizations (1991)Training in OrganizationsNeeds Assessment and Evaluation in Sales-Training Programs (1991)Needs Assessment and Evaluati…Input, process, output: a model for evaluating training (1990)Input, process, output: a mod…Sales Management: Analysis and Decision-making (1989)Sales Management: Analysis an…KIRKPATRICK'S LEVELS OF TRAINING CRITERIA: THIRTY YEARS LATER (1989)KIRKPATRICK'S LEVELS OF TRAIN…Smarter versus Harder: An Exploratory Attributional Analysis of Salespeople's Motivation (1986)Smarter versus Harder: An Exp…Effects of Consumer Expectations on Information Processing in Selling Encounters (1986)Effects of Consumer Expectati…Marketing Research: Methodological Foundations (1977)Marketing Research: Methodolo…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Designing training and development systems (1971)Designing training and develo…Work and motivation (1964)Work and motivationSalesperson pricing discretion: Exploring the contingent effects and customer outcomes (2025)Salesperson pricing discretio…The Matthew effect in talent management strategy: reducing exhaustion, increasing satisfaction, and inspiring commission among boundary spanning employees (2021)The Matthew effect in talent …Evaluating Sales Training Effectiveness at the Reaction and Learning Levels (2021)Evaluating Sales Training Eff…The sales manager as a unit of analysis: a review and directions for future research (2018)The sales manager as a unit o…Sport Ticket Sales Training: Perceived Effectiveness and Impact on Ticket Sales Results (2017)Sport Ticket Sales Training: …Sales manager support: fostering emotional health in salespeople (2013)Sales manager support: foster…Sales Manager Behavior-Based Control and Salesperson Performance: The effects of Manager Control Competencies and Organizational Citizenship Behavior (2012)Sales Manager Behavior-Based …Sales manager training practices in small and large firms (2011)Sales manager training practi…The effect of selling strategies on sales performance (2009)The effect of selling strateg…What are the Characteristics of an Effective Sales Manager? an Exploratory Study Comparing Salesperson and Sales Manager Perspectives (2008)What are the Characteristics …Sales Force Involvement in Product Design: The Influence on the Relationships Between Consulting-Oriented Sales Management Programs and Performance (2006)Sales Force Involvement in Pr…Global sales training: In search of antecedent, mediating, and consequence variables (2006)Global sales training: In sea…Determinants of sales manager job satisfaction. An analysis of Spanish industrial firms (2005)Determinants of sales manager…Techniques for Evaluating Training Programs (1975)THE INFLUENCE OF TRAINEE ATTITUDES ON TRAINING EFFECTIVENESS: TEST OF A MODEL (1986)Training in Organizations: Needs Assessment, Development, and Evaluation (1986)Investigation of the factors that influence employees' participation in development activities. (1993)Relationships of goal orientation, metacognitive activity, and practice strategies with learning outcomes and transfer. (1998)From Intentions to Actions: A Theory of Planned Behavior (1985)Effects of alternative training methods on self-efficacy and performance in computer software training. (1989)A META‐ANALYSIS OF THE RELATIONS AMONG TRAINING CRITERIA (1997)Development of a generalized learning transfer system inventory (2000)Cross-cultural competence in international business: toward a definition and a model (2006)The psychology of interpersonal relations. 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(1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Explaining the effects of transformational leadership: an investigation of the effects of higher‐order motives in multilevel marketing organizations (2001)Salesperson creative performance: conceptualization, measurement, and nomological validity (2002)Influence Tactics for Effective Adaptive Selling (2006)The Handbook of Social Psychology (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The calculus of service quality and customer satisfaction: Theoretical and empirical differentiation and integration (1994)Investor Reactions to Financial Analysts' Research Reports (1995)Embarrassment in Consumer Purchase: The Roles of Social Presence and Purchase Familiarity: Table 1 (2001)Advances in Consumer Research (2025)The theory of planned behavior (1991)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Self‐determination theory and work motivation (2005)Do Citizenship Behaviors Matter More for Managers Than for Salespeople? (1999)Strategy type and performance: the influence of sales force management (2000)A model of close business relationships in China (guanxi) (2001)The flawed four‐level evaluation model (1996)A critical analysis of evaluation practice: the Kirkpatrick model and the principle of beneficence (2004)The Science of Training and Development in Organizations (2012)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)The Impact of Technostress on Role Stress and Productivity (2007)Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach (2009)Team Mental Model: Construct or Metaphor? (1994)Encouraging Knowledge Sharing: The Role of Organizational Reward Systems (2002)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)
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References

  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1964Work and motivation10,436 cited
  • 2009Evaluating Training Programs : The Four Levels4,738 cited
  • 1977Marketing Research: Methodological Foundations4,351 cited
  • 1992Training and Development in Work Organizations1,022 cited
  • 1989KIRKPATRICK'S LEVELS OF TRAINING CRITERIA: THIRTY YEARS LATER722 cited
  • 1991Training in Organizations400 cited
  • 2021Sales Force Management396 cited
  • 1986Smarter versus Harder: An Exploratory Attributional Analysis of Salespeople's Motivation313 cited
  • 1986Effects of Consumer Expectations on Information Processing in Selling Encounters195 cited
  • 1996Personal Selling and Sales Management in the New Millennium162 cited
  • 1990Input, process, output: a model for evaluating training148 cited
  • 1989Sales Management: Analysis and Decision-making123 cited
  • 1992Determining a Strategy for Evaluating Training: Operating within Organizational Constraints81 cited
  • 1971Designing training and development systems73 cited
  • 1991Needs Assessment and Evaluation in Sales-Training Programs

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71 cited

Cited by

  • 2008What are the Characteristics of an Effective Sales Manager? an Exploratory Study Comparing Salesperson and Sales Manager Perspectives93 cited
  • 2005Determinants of sales manager job satisfaction. An analysis of Spanish industrial firms78 cited
  • 2013Sales manager support: fostering emotional health in salespeople59 cited
  • 2012Sales Manager Behavior-Based Control and Salesperson Performance: The effects of Manager Control Competencies and Organizational Citizenship Behavior54 cited
  • 2009The effect of selling strategies on sales performance38 cited
  • 2018The sales manager as a unit of analysis: a review and directions for future research37 cited
  • 2021The Matthew effect in talent management strategy: reducing exhaustion, increasing satisfaction, and inspiring commission among boundary spanning employees34 cited
  • 2006Sales Force Involvement in Product Design: The Influence on the Relationships Between Consulting-Oriented Sales Management Programs and Performance18 cited
  • 2006Global sales training: In search of antecedent, mediating, and consequence variables16 cited
  • 2011Sales manager training practices in small and large firms15 cited
  • 2017Sport Ticket Sales Training: Perceived Effectiveness and Impact on Ticket Sales Results14 cited
  • 2021Evaluating Sales Training Effectiveness at the Reaction and Learning Levels6 cited
  • 2025Salesperson pricing discretion: Exploring the contingent effects and customer outcomes6 cited