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Accountability to Welfare Service Users: Challenges and Responses of Service Providers

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References

1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
1995The “new public management” in the 1980s: Variations on a theme3,815 cited
2000‘Accountability’: An Ever‐Expanding Concept?1,608 cited
2000The Dialectics of Accountability for Performance in Public Management Reform316 cited
2000'Anti-oppressive practice': emancipation or appropriation?154 cited
1996Public management103 cited
2002Understanding Accountability: Theoretical Models and their Implications for Social Service Organizations58 cited
2002THE ADVENT OF MANAGERIALISM IN SOCIAL WELFARE: THE CASE OF HONG KONG34 cited

Cited by

2022Dataism versus relationshipism: a social work perspective25 cited
2019The landing is too hard: How social workers perceive institutional support for case management in services for adults with intellectual disabilities in Hong Kong7 cited
2013Apprehensions and Expectations of the Adoption of Systematically Planned, Outcome-Oriented Practice5 cited
2018Identity work of welfare service users in participatory spaces2 cited

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