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Customer-value-based revenue management
14 references·9 citing·41 second hop
Customer-value-based revenue management (2009)Customer-value-based revenue managementModeling Customer Lifetime Value (2006)Modeling Customer Lifetime Va…From Customer Lifetime Value to Shareholder Value (2006)From Customer Lifetime Value …Pricing and Revenue Optimization (2005)Pricing and Revenue Optimizat…The Theory and Practice of Revenue Management (2004)The Theory and Practice of Re…Revenue management in fabulous Las Vegas: Combining customer relationship management and revenue management to maximise profitability (2004)Revenue management in fabulou…Wait or buy? The strategic consumer: Pricing and profit implications (2003)Wait or buy? The strategic co…Revenue management: Resolving potential customer conflicts (2003)Revenue management: Resolving…Revenue Management in a Dynamic Network Environment (2003)Revenue Management in a Dynam…Integrating customer relationship management and revenue management: A hotel perspective (2003)Integrating customer relation…An Overview of Pricing Models for Revenue Management (2003)An Overview of Pricing Models…Strategic Relationship Marketing (2002)Strategic Relationship Market…Pricing and revenue optimization (2002)Pricing and revenue optimizat…A reinforcement learning approach to a single leg airline revenue management problem with multiple fare classes and overbooking (2002)A reinforcement learning appr…A Taxonomy and Research Overview of Perishable-Asset Revenue Management: Yield Management, Overbooking, and Pricing (1992)A Taxonomy and Research Overv…New Trends in Sustainable Business and Consumption (2022)New Trends in Sustainable Bus…Revenue Management and E-Tourism: The Past, Present and Future (2020)Revenue Management and E-Tour…Identification of Consumer Behavior Based on Price Elasticity: A Case Study of the Prague Market of Accommodation Services (2020)Identification of Consumer Be…Online hotel demand model and own-price elasticities: An empirical application in a mature resort destination (2018)Online hotel demand model and…Improving business performance through brand management practice (2016)Improving business performanc…Maximizing customer equity subject to capacity constraints (2015)Maximizing customer equity su…A Model of Market Positioning Based on Value Creation and Service Quality in the Lodging Industry: An Empirical Application of Online Customer Reviews (2014)A Model of Market Positioning…CR2M—an approach for capacity control considering long-term effects on the value of a customer for the company (2011)CR2M—an approach for capacity…A Note on Willingness to Spend and Customer Lifetime Value for Firms with Limited Capacity (2011)A Note on Willingness to Spen…Principles of Marketing (1972)Putting the Service-Profit Chain to Work (1994)Relational Benefits in Services Industries: The Customer's Perspective (1998)Behavioral Consequences of Overbooking Service Capacity (2007)Influences of consumer characteristics on fairness perceptions of revenue management pricing in the hotel industry (2010)Hotel Revenue Management – A Critical Literature Review (2012)Services Marketing: People, Technology, Strategy (1984)Fairness and the Assumptions of Economics (1986)Yield Management at American Airlines (1992)The Role of Technology in Restaurant Revenue Management (2008)Circular vs. angular servicescape: “Shaping” customer response to a fast service encounter pace (2018)A Stochastic Approximation Method (1951)Revenue Management: Research Overview and Prospects (1999)Effects of experiential elements on experiential satisfaction and loyalty intentions: a case study of the super basketball league in Taiwan (2006)Real-time dynamic pricing in a non-stationary environment using model-free reinforcement learning (2013)Dynamic pricing under competition using reinforcement learning (2021)Optimal Dynamic Pricing of Inventories with Stochastic Demand over Finite Horizons (1994)Dynamic Pricing in the Presence of Inventory Considerations: Research Overview, Current Practices, and Future Directions (2003)Intertemporal Pricing with Strategic Customer Behavior (2007)Optimal Pricing of Seasonal Products in the Presence of Forward-Looking Consumers (2008)Smart hospitality—Interconnectivity and interoperability towards an ecosystem (2017)A Quantity Discount Pricing Model to Increase Vendor Profits (1984)OR Practice—Application of a Probabilistic Decision Model to Airline Seat Inventory Control (1989)A Multiproduct Dynamic Pricing Problem and Its Applications to Network Yield Management (1997)Perspectives in supply chain risk management (2006)Tourism supply chain management: A new research agenda (2009)A Model for Dynamic Airline Seat Inventory Control with Multiple Seat Bookings (1993)An Analysis of Bid-Price Controls for Network Revenue Management (1998)Clearance Pricing Optimization for a Fast-Fashion Retailer (2012)A review of revenue management: Recent generalizations and advances in industry applications (2019)Managing Flexible Products on a Network (2020)On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing (2000)Return on Marketing: Using Customer Equity to Focus Marketing Strategy (2003)The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration (2003)Handling class imbalance in customer churn prediction (2008)Firm-Created Word-of-Mouth Communication: Evidence from a Field Test (2009)Creating Enduring Customer Value (2016)Customer Behavior Modeling in Revenue Management and Auctions: A Review and New Research Opportunities (2007)Demand Functions in Decision Modeling: A Comprehensive Survey and Research Directions (2013)Dynamic pricing and learning: Historical origins, current research, and new directions (2015)Robust strategies for mitigating supply chain disruptions (2006)
this work references cited by second hop

References

  • 2004The Theory and Practice of Revenue Management2,238 cited
  • 2003An Overview of Pricing Models for Revenue Management798 cited
  • 2006Modeling Customer Lifetime Value732 cited
  • 1992A Taxonomy and Research Overview of Perishable-Asset Revenue Management: Yield Management, Overbooking, and Pricing674 cited
  • 2005Pricing and Revenue Optimization602 cited
  • 2002Pricing and revenue optimization509 cited
  • 2003Revenue Management in a Dynamic Network Environment251 cited
  • 2003Integrating customer relationship management and revenue management: A hotel perspective141 cited
  • 2003Revenue management: Resolving potential customer conflicts139 cited
  • 2002A reinforcement learning approach to a single leg airline revenue management problem with multiple fare classes and overbooking138 cited
  • 2006From Customer Lifetime Value to Shareholder Value126 cited
  • 2003Wait or buy? The strategic consumer: Pricing and profit implications89 cited
  • 2002Strategic Relationship Marketing75 cited
  • 2004Revenue management in fabulous Las Vegas: Combining customer relationship management and revenue management to maximise profitability59 cited

Cited by

  • 2018

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Online hotel demand model and own-price elasticities: An empirical application in a mature resort destination
31 cited
  • 2022New Trends in Sustainable Business and Consumption30 cited
  • 2020Identification of Consumer Behavior Based on Price Elasticity: A Case Study of the Prague Market of Accommodation Services24 cited
  • 2014A Model of Market Positioning Based on Value Creation and Service Quality in the Lodging Industry: An Empirical Application of Online Customer Reviews24 cited
  • 2011A Note on Willingness to Spend and Customer Lifetime Value for Firms with Limited Capacity23 cited
  • 2011CR2M—an approach for capacity control considering long-term effects on the value of a customer for the company21 cited
  • 2015Maximizing customer equity subject to capacity constraints15 cited
  • 2016Improving business performance through brand management practice15 cited
  • 2020Revenue Management and E-Tourism: The Past, Present and Future12 cited