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A Qualitative Analysis of Customer Repeat Purchase Behaviour in the UK Mobile Phone Market
16 references·0 citing·44 second hop
A Qualitative Analysis of Customer Repeat Purchase Behaviour in the UK Mobile Phone Market (2013)A Qualitative Analysis of Customer Repeat…Understanding Customer Experience (2015)Understanding Customer Experi…Understanding customer experience. (2007)Understanding customer experi…Transcendent customer experience and brand community (2007)Transcendent customer experie…Influencing the online consumer's behavior: the Web experience (2004)Influencing the online consum…Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market (2004)Determinants of subscriber ch…What Attracts Customers to Online Stores, and What Keeps Them Coming Back? 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References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2001Tourism image, evaluation variables and after purchase behaviour: inter-relationship1,879 cited
  • 1975Situational Variables and Consumer Behavior1,645 cited
  • 2007Understanding customer experience.1,295 cited
  • 1994Price, Product Information, and Purchase Intention: An Empirical Study1,005 cited
  • 1996Frontiers of Electronic Commerce977 cited
  • 1986Consumer Learning: Advertising and the Ambiguity of Product Experience908 cited
  • 2002Earning the Right to Indulge: Effort as a Determinant of Customer Preferences toward Frequency Program Rewards835 cited
  • 1987Focus Group Interview: An Underutilized Research Technique for Improving Theory and Practice in Health Education832 cited
  • 2015Understanding Customer Experience805 cited
  • 2004Influencing the online consumer's behavior: the Web experience618 cited
  • 1977Focus Groups and the Nature of Qualitative Marketing Research611 cited
  • 2001Measuring Customer-Perceived Value in Business Markets579 cited
  • 2002What Attracts Customers to Online Stores, and What Keeps Them Coming Back?460 cited
  • 2007Transcendent customer experience and brand community

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433 cited
  • 2004Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market417 cited
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