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Lack of attribute searchability: Some thoughts
16 references·5 citing·41 second hop
Lack of attribute searchability: Some thoughts (2004)Lack of attribute searchability: Some tho…Advances in Consumer Research (2025)Advances in Consumer ResearchRelational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Marketing Services: Competing Through Quality (1992)Marketing Services: Competing…Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)Effects of Word-of-Mouth and …External Search Effort: An Investigation Across Several Product Categories (1987)External Search Effort: An In…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…Measuring Consumer Involvement Profiles (1985)Measuring Consumer Involvemen…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Judgment under uncertainty: Causality and attribution (1982)Judgment under uncertainty: C…Judgment under Uncertainty (1982)Judgment under UncertaintyHeuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Heuristic versus systematic i…Judgment under Uncertainty: Heuristics and Biases (1975)Judgment under Uncertainty: H…Free Competition and the Optimal Amount of Fraud (1973)Free Competition and the Opti…Mediation Effect of Customer Satisfaction Between Promotion Mix Elements and Customer Buying Behavior in Education Sector of Ethiopia (2022)Mediation Effect of Customer …Can online product reviews be more helpful? Examining characteristics of information content by product type (2015)Can online product reviews be…Purchase availability and involvement antecedents among financial products (2010)Purchase availability and inv…The Influence of Social Regard on the Customer–Service Firm Relationship: The Moderating Role of Length of Relationship (2009)The Influence of Social Regar…The different effect of primary and secondary product attributes on customer satisfaction (2005)The different effect of prima…Subjective probability: A judgment of representativeness (1972)Availability: A heuristic for judging frequency and probability (1973)On the psychology of prediction. (1973)The Framing of Decisions and the Psychology of Choice (1981)Prospect theory: An analysis of decision under risk (1988)Advances in prospect theory: Cumulative representation of uncertainty (1992)The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)A Service‐Orientated Approach to Marketing of Services (1978)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. 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References

  • 1975Judgment under Uncertainty: Heuristics and Biases22,647 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1982Judgment under Uncertainty8,238 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1984A Service Quality Model and its Marketing Implications6,560 cited
  • 1980Heuristic versus systematic information processing and the use of source versus message cues in persuasion.5,511 cited
  • 1982Judgment under uncertainty: Causality and attribution4,616 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1973Free Competition and the Optimal Amount of Fraud3,943 cited
  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • 1985Measuring Consumer Involvement Profiles2,247 cited
  • 1992Marketing Services: Competing Through Quality2,178 cited
  • 1991Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective2,135 cited
  • 1987Competing on the Eight Dimensions of Quality1,691 cited

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  • 1987External Search Effort: An Investigation Across Several Product Categories1,302 cited
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    • 2015Can online product reviews be more helpful? Examining characteristics of information content by product type188 cited
    • 2009The Influence of Social Regard on the Customer–Service Firm Relationship: The Moderating Role of Length of Relationship48 cited
    • 2005The different effect of primary and secondary product attributes on customer satisfaction47 cited
    • 2022Mediation Effect of Customer Satisfaction Between Promotion Mix Elements and Customer Buying Behavior in Education Sector of Ethiopia8 cited
    • 2010Purchase availability and involvement antecedents among financial products7 cited