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Total quality management intensity and its impact on HRM practices in manufacturing firms
9 references·0 citing·46 second hop
Total quality management intensity and its impact on HRM practices in manufacturing firms (2014)Total quality management intensity and it…Total quality management: literature review and an agenda for future research (2012)Total quality management: lit…Soft TQM practices in Indian cement industry - an empirical study (2012)Soft TQM practices in Indian …Quality management systems as a link between management and employees (2012)Quality management systems as…Generating benchmarking indicators for employee job satisfaction (2012)Generating benchmarking indic…The effects of quality management practices on customer satisfaction and innovation: a perspective from Jordan (2011)The effects of quality manage…The impact of human resource management practices on the implementation of total quality management (2006)The impact of human resource …The effects of total quality management practices on employees' work‐related attitudes (2006)The effects of total quality …Employee perceptions of HRM and TQM, and the effects on satisfaction and intention to leave (2002)Employee perceptions of HRM a…HRM and TQM linkages ‐ a comparative case analysis (1996)HRM and TQM linkages ‐ a comp…The management and control of quality (1989)The deming management method (1990)Total quality management as competitive advantage: A review and empirical study (1995)TQM and customer satisfaction in Malaysia's service sector (2009)Are TQM practices supporting customer satisfaction and service quality? 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References

  • 2006The effects of total quality management practices on employees' work‐related attitudes266 cited
  • 2006The impact of human resource management practices on the implementation of total quality management198 cited
  • 2002Employee perceptions of HRM and TQM, and the effects on satisfaction and intention to leave186 cited
  • 2012Quality management systems as a link between management and employees74 cited
  • 2011The effects of quality management practices on customer satisfaction and innovation: a perspective from Jordan44 cited
  • 2012Generating benchmarking indicators for employee job satisfaction41 cited
  • 2012Soft TQM practices in Indian cement industry - an empirical study18 cited
  • 1996HRM and TQM linkages ‐ a comparative case analysis13 cited
  • 2012Total quality management: literature review and an agenda for future research12 cited

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