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The PSO triangle: designing product, service and organisation to create value
16 references·16 citing·36 second hopsampled
The PSO triangle: designing product, service and organisation to create value (2009)The PSO triangle: designing product, serv…Building theories from case study research (2009)Building theories from case s…Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…The Core Competence of the Corporation (2006)The Core Competence of the Co…Case Study Research (2004)Case Study ResearchTowards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Towards a Methodology for Dev…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…What is strategy (2000)What is strategyWelcome to the experience economy. (1998)Welcome to the experience eco…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Case Study Research: Design and Methods (1984)Case Study Research: Design a…The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Discovery of Grounded The…The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded The…An Inquiry into the Nature and Causes of the Wealth of Nations (1776)An Inquiry into the Nature an…Servitization research: A review and bibliometric analysis of past achievements and future promises (2021)Servitization research: A rev…Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges (2020)Servitization implementation …Servitization of global service network actors – A contingency framework for matching challenges and strategies in service transition (2019)Servitization of global servi…Knowledge sharing dynamics in service suppliers' involvement for servitization of manufacturing companies (2017)Knowledge sharing dynamics in…Challenges of servitization: A systematic literature review (2017)Challenges of servitization: …Business models for the service transformation of industrial firms (2017)Business models for the servi…Meta-model of servitization: The integrative profiling approach (2016)Meta-model of servitization: …Developing the concept of life-cycle service offering (2015)Developing the concept of lif…Sustainable product-service systems for clothing: exploring consumer perceptions of consumption alternatives in Finland (2014)Sustainable product-service s…Are Trademark Counts a Valid Indicator of Innovation? Results of an In-Depth Study of New Benelux Trademarks Filed by SMEs (2014)Are Trademark Counts a Valid …Solution business models: Transformation along four continua (2013)Solution business models: Tra…A classification model for product-service offerings (2013)A classification model for pr…A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system (2012)A quantitative investigation …Service innovation in manufacturing firms: Evidence from Spain (2011)Service innovation in manufac…Product life cycle: the evolution of a paradigm and literature review from 1950–2009 (2011)Product life cycle: the evolu…Service addition as business market strategy: identification of transition trajectories (2010)Service addition as business …An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research (2013)Sample Size in Qualitative Interview Studies (2015)The Discovery of Grounded Theory (2017)Primary, Secondary, and Meta-Analysis of Research (1976)The New production of knowledge: the dynamics of science and research in contemporary societies (1995)Re-Thinking Science: Knowledge and the Public in an Age of Uncertainty (2003)Bibliometric Methods in Management and Organization (2014)Literature review as a research methodology: An overview and guidelines (2019)How to conduct a bibliometric analysis: An overview and guidelines (2021)Case Study Research: Design and Methods (1991)Socioemotional Wealth in Family Firms (2012)Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)A framework of sustainable supply chain management: moving toward new theory (2008)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Case study research: design and methods (2011)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)The cornerstones of competitive advantage: A resource‐based view (1993)Dynamic capabilities and strategic management (1997)Dynamic capabilities: what are they? (2000)How Many Interviews Are Enough? (2005)Seeking Qualitative Rigor in Inductive Research (2012)Clusters and knowledge: local buzz, global pipelines and the process of knowledge creation (2004)Finance and Growth: Theory and Evidence (2004)The building blocks of economic complexity (2009)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 1968The Discovery of Grounded Theory: Strategies for Qualitative Research.46,361 cited
  • 1968The Discovery of Grounded Theory; Strategies for Qualitative Research39,440 cited
  • 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
  • 2004Case Study Research15,455 cited
  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1776An Inquiry into the Nature and Causes of the Wealth of Nations13,952 cited
  • 2006The Core Competence of the Corporation11,435 cited
  • 2009Building theories from case study research11,299 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2000What is strategy5,834 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1998Welcome to the experience economy.3,099 cited
  • 1985

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Problems and Strategies in Services Marketing
2,819 cited

Cited by

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  • 2021Servitization research: A review and bibliometric analysis of past achievements and future promises219 cited
  • 2010Service addition as business market strategy: identification of transition trajectories203 cited
  • 2016Meta-model of servitization: The integrative profiling approach194 cited
  • 2013Solution business models: Transformation along four continua183 cited
  • 2012A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system164 cited
  • 2011Product life cycle: the evolution of a paradigm and literature review from 1950–2009161 cited
  • 2017Knowledge sharing dynamics in service suppliers' involvement for servitization of manufacturing companies158 cited
  • 2014Are Trademark Counts a Valid Indicator of Innovation? Results of an In-Depth Study of New Benelux Trademarks Filed by SMEs145 cited
  • 2020Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges133 cited
  • 2015Developing the concept of life-cycle service offering133 cited
  • 2017Business models for the service transformation of industrial firms123 cited
  • 2019Servitization of global service network actors – A contingency framework for matching challenges and strategies in service transition119 cited