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A model of trust and compliance in franchise relationships · Study

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ArticleA model of trust and compliance in franchise relationships

Mark A. P. Davies2009

Article2009

A model of trust and compliance in franchise relationships

Mark A. P. Davies · Walfried M. Lassar · Chris Manolis · Robert D. Winsor

252 citations·0/0 files stored·Journal of Business Venturing

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Franchising Strategies and Performance Entrepreneurship Studies and Influences Customer Service Quality and Loyalty

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References

1979Prospect Theory: An Analysis of Decision under Risk 1988Prospect theory: An analysis of decision under risk 1985Economic Action and Social Structure: The Problem of Embeddedness 1994The Commitment-Trust Theory of Relationship Marketing 1990Foundations of social theory 2017Exchange and Power in Social Life 1995An Integrative Model Of Organizational Trust 1965Exchange and Power in Social Life.

Cited by

2011Franchising Research Frontiers for the Twenty-First Century 2016A Model of Entrepreneurial Autonomy in Franchised Outlets: A Systematic Review of the Empirical Evidence 2018Is the theory of trust and commitment in marketing relationships incomplete?2010An Empirical Analysis of Franchisee Value-in-Use, Investment Risk and Relational Satisfaction 2019The interplays of coopetition, conflicts, trust, and efficiency process innovation in vertical B2B relationships 2013Examining the Drivers for Franchised Chains Performance through the Lens of the Dynamic Capabilities Approach

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2008Trust‐opportunism paradox, relationalism, and performance in interfirm relationships: evidence from the retail industryarticle · 19 shared references 2018A sustainable franchisor-franchisee relationship model: Toward the franchise win-win theoryarticle · 19 shared references 2007Exercised power as a driver of trust and commitment in cross-border industrial buyer–seller relationshipsarticle · 15 shared references 2007The role of trust in franchise organizationsarticle · 15 shared references 2010Towards a model of governance in complex (product–service) inter‐organizational systemsarticle · 15 shared references 2007The Independent and Interactive Roles of Procedural, Distributive, and Interactional Justice in Strategic Alliancesarticle · 14 shared references

Details

Year2009

Typearticle

Published2009-10-24

VenueJournal of Business Venturing

ISSN-L0883-9026

Languageen

Citations252

Files0 public / 0

ShelfFranchising Strategies and Performance

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doi10.1016/j.jbusvent.2009.09.005

openalex_workW2062005308

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2013Franchisees' trust in and satisfaction with franchise partnerships

2015Franchisee-based brand equity: The role of brand relationship quality and brand citizenship behavior