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Identifying the Communication, Behaviors, and Interaction Patterns of Agency-Client Relationships in Development and Decline
16 references·3 citing·31 second hop
Identifying the Communication, Behaviors, and Interaction Patterns of Agency-Client Relationships in Development and Decline (2002)Identifying the Communication, Behaviors,…Manager's Guide to Excellence in Public Relations and Communication Management (2013)Manager's Guide to Excellence…Handbook of Public Relations (2001)Handbook of Public RelationsHandbook of public relations (2001)Handbook of public relationsEffective Public Relations in (2001)Effective Public Relations inPublic Relations As Relationship Management (2000)Public Relations As Relations…Perceptions of relationships and evaluations of satisfaction: an exploration of interaction (2000)Perceptions of relationships …Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…From Organizational Effectiveness to Relationship Indicators: Antecedents of Relationships, Public Relations Strategies, and Relationship Outcomes (2000)From Organizational Effective…Concept and Theory of Organization–Public Relationships (2000)Concept and Theory of Organiz…Relationships between organizations and publics: Development of a multi-dimensional organization-public relationship scale (1999)Relationships between organiz…Relationship management in public relations: dimensions of an organization-public relationship (1998)Relationship management in pu…Manager's guide to excellence in public relations and communication management (1995)Manager's guide to excellence…Image and substance: From symbolic to behavioral relationships (1993)Image and substance: From sym…Maintenance Strategies and Romantic Relationship Type, Gender and Relational Characteristics (1991)Maintenance Strategies and Ro…Interpersonal communication and human relationships (1983)Interpersonal communication a…Effective Public Relations (1967)Effective Public RelationsCross-Cultural Public Relations: A Review of Existing Models With Suggestions for a Post-Industrial Public Relations Pyramid (2009)Cross-Cultural Public Relatio…Website Experience Analysis: A New Research Protocol for Studying Relationship Building on Corporate Websites (2008)Website Experience Analysis: …The Media Audit: A Tool for Managing Media Relationships (2007)The Media Audit: A Tool for M…An Integrated Model of Buyer-Seller Relationships (1995)The Handbook of Crisis Communication (2010)Excellence in Public Relations and Communication Management (2013)Dialogic Engagement: Clarifying Foundational Concepts (2014)Social penetration: The development of interpersonal relationships (1973)Interpersonal Relations: A Theory of Interdependence (1982)Gender stereotypes stem from the distribution of women and men into social roles. (1984)Relational maintenance strategies and equity in marriage (1992)Social support, conflict, and the development of marital dysfunction. (1998)Establishing the computer–patient working alliance in automated health behavior change interventions (2004)How activist organizations are using the Internet to build relationships (2001)Furnishing the Edifice: Ongoing Research on Public Relations As a Strategic Management Function (2006)Organizational Blogs and the Human Voice: Relational Strategies and Relational Outcomes (2006)Corporate Social Responsibility Practices, Corporate Identity, and Purchase Intention: A Dual-Process Model (2005)Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea (2011)Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review (2014)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)TURNING POINTS IN DEVELOPING ROMANTIC RELATIONSHIPS (1986)Preadolescents' and adolescents' online communication and their closeness to friends. (2007)Social capital on facebook (2011)Explicating Relationship Management as a General Theory of Public Relations (2003)Defining Strategic Communication (2007)Public Relations: State of the Field (2004)The role of institutional and reputational factors in the voluntary adoption of corporate social responsibility reporting standards (2010)Wall Street vs. Main Street: Firm Strategies for Defending Legitimacy and Their Impact on Different Stakeholders (2011)Online Damage Control: The Effects of Proactive versus Reactive Webcare Interventions in Consumer-generated and Brand-generated Platforms (2011)Testing the Linkages Among the Organization?Public Relationship and Attitude and Behavioral Intentions (2007)Using social media dialogically: Public relations role in reviving democracy (2013)Communicating corporate social responsibility (CSR): Stakeholder responsiveness and engagement strategy to achieve CSR goals (2017)
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References

  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1967Effective Public Relations969 cited
  • 1991Maintenance Strategies and Romantic Relationship Type, Gender and Relational Characteristics849 cited
  • 1998Relationship management in public relations: dimensions of an organization-public relationship790 cited
  • 2000Public Relations As Relationship Management560 cited
  • 1983Interpersonal communication and human relationships538 cited
  • 2013Manager's Guide to Excellence in Public Relations and Communication Management457 cited
  • 2001Handbook of Public Relations445 cited
  • 2001Handbook of public relations424 cited
  • 2000From Organizational Effectiveness to Relationship Indicators: Antecedents of Relationships, Public Relations Strategies, and Relationship Outcomes409 cited
  • 1993Image and substance: From symbolic to behavioral relationships405 cited
  • 1999Relationships between organizations and publics: Development of a multi-dimensional organization-public relationship scale348 cited
  • 2001Effective Public Relations in323 cited
  • 1995Manager's guide to excellence in public relations and communication management321 cited
  • 2000Perceptions of relationships and evaluations of satisfaction: an exploration of interaction

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176 cited
  • 2000Concept and Theory of Organization–Public Relationships160 cited
  • Cited by

    • 2008Website Experience Analysis: A New Research Protocol for Studying Relationship Building on Corporate Websites14 cited
    • 2009Cross-Cultural Public Relations: A Review of Existing Models With Suggestions for a Post-Industrial Public Relations Pyramid10 cited
    • 2007The Media Audit: A Tool for Managing Media Relationships9 cited