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Services considered important to business customers and determinants of bank selection in Kuwait: a segmentation analysis
15 references·16 citing·38 second hop
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this work references cited by second hop

References

  • 1970Marketing Research3,552 cited
  • 1978Issues and Advances in Segmentation Research921 cited
  • 1987Market Segmentation, Product Differentiation, and Marketing Strategy611 cited
  • 1971Marketing Decision Making: A Model Building Approach549 cited
  • 1984Marketing Decision Making: A Model Building Approach288 cited
  • 1976Bank Selection Decisions and Market Segmentation244 cited
  • 1994Customer Preferences for Financial Services: An Analysis203 cited
  • 1994Domain‐specific Market Segmentation169 cited
  • 1986Services Used and Factors Considered Important in Selecting a Bank: An Investigation across Diverse Demographic Segments158 cited
  • 1977Marketing: Basic concepts and decisions112 cited
  • 1976Approaches to Market Segmentation Analysis111 cited
  • 1986Intention, Attitude and Social Influence in Bank Selection: A Study in an Oriental Culture104 cited
  • 1991Commercial Bank Selection in Turkey89 cited
  • 1976A Theory of Market Segmentation84 cited
  • 1976Expanding the Scope of Segmentation Research69 cited

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Determinants of customer satisfaction in Islamic banking: evidence from Iran
62 cited
  • 2012Empirical Investigation of Customers’ Perception and AdoptionTowards Islamic Banking Services in Morocco62 cited
  • 2012Islamic-bank selection criteria in Malaysia: an AHP approach60 cited
  • 2012Segmentation and brand positioning for Islamic financial services53 cited
  • 2013SME bank selection and patronage behaviour in the Ghanaian banking industry50 cited
  • 2012Customer Perception on Service Quality in Retail Banking in Developing Countries - A Case Study46 cited
  • 2012The Relationship between Religiosity and Customers’ Adoption of Islamic Banking Services in Morocco44 cited
  • 2009Customers’ Perceptions on the Objectives, Characteristics and Selection Criteria of Islamic Bank in Thailand42 cited
  • 2017Moderation effect on Islamic banking preferences in UAE36 cited
  • 2010Effects of electronic banking facilities, employment sector and age-group on customers’ choice of banks in Nigeria30 cited
  • 2008An Insight into Factors Influencing Bank Selection Decisions of Indian Customers28 cited
  • 1999Corporate customer behaviour towards financial services: empirical results from the emerging market of Greece28 cited
  • 2017Empirical investigation of SMEs’ perceptions towards PLS financing in Morocco27 cited
  • 2019Omani SME perceptions towards Islamic financing systems27 cited
  • 2013DETERMINANTS OF ATTITUDE TOWARDS ISLAMIC FINANCING AMONG HALAL-CERTIFIED MICRO AND SMEs : A PROPOSED CONCEPTUAL FRAMEWORK26 cited
  • 2015Customers’ service quality perception in automotive repair26 cited