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A service evaluation method using mathematical methodologies
10 references·16 citing·35 second hop
A service evaluation method using mathematical methodologies (2008)A service evaluation method using mathema…Quality function deployment (2012)Quality function deploymentThe Analytic Hierarchy Process (2011)The Analytic Hierarchy ProcessProposal of Service CAD System - A Tool for Service Engineering - (2004)Proposal of Service CAD Syste…An Approach to Life Cycle Oriented Technical Service Design (2004)An Approach to Life Cycle Ori…Product-service Systems and Sustainability: Opportunities for Sustainable Solutions (2002)Product-service Systems and S…Quality Function Deployment (1991)Quality Function DeploymentThe Analytic Hierarchy Process (1985)The Analytic Hierarchy ProcessHow to Design a Service (1982)How to Design a ServiceMarketing of services (1981)Marketing of servicesSOCIETAL SYSTEMS Planning, Policy and Complexity (1978)SOCIETAL SYSTEMS Planning, Po…Interval type 2-based hybrid fuzzy evaluation of financial services in E7 economies with DEMATEL-ANP and MOORA methods 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References

  • 1985The Analytic Hierarchy Process15,357 cited
  • 2011The Analytic Hierarchy Process1,328 cited
  • 2012Quality function deployment1,105 cited
  • 1982How to Design a Service1,077 cited
  • 1978SOCIETAL SYSTEMS Planning, Policy and Complexity423 cited
  • 1981Marketing of services353 cited
  • 2002Product-service Systems and Sustainability: Opportunities for Sustainable Solutions262 cited
  • 1991Quality Function Deployment248 cited
  • 2004Proposal of Service CAD System - A Tool for Service Engineering -172 cited
  • 2004An Approach to Life Cycle Oriented Technical Service Design137 cited

Cited by

  • 2019Interval type 2-based hybrid fuzzy evaluation of financial services in E7 economies with DEMATEL-ANP and MOORA methods139 cited
  • 2010An integrated analytic approach for Six Sigma project selection134 cited
  • 2016Towards a methodology to engineer industrial product-service system – Evidence from power and automation industry72 cited
  • 2015An evaluation scheme for product–service system models: development of evaluation criteria and case studies55 cited
  • 2010A combined fuzzy linear regression and fuzzy multiple objective programming approach for setting target levels in quality function deployment

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54 cited
  • 2015Advances in Designing Product-Service Systems48 cited
  • 2018At the origins of Product Service Systems: Supporting the concept assessment with the Engineering Value Assessment method48 cited
  • 2017A failure analysis method for designing highly reliable product-service systems42 cited
  • 2015Development of a novel set of criteria to select methodology for designing product service systems33 cited
  • 2012Categorization and mechanism of platform-type product-service systems in manufacturing31 cited
  • 2009A decision model for setting target levels in quality function deployment using nonlinear programming-based fuzzy regression and optimization29 cited
  • 2009A systematic apporach to service oriented product development27 cited
  • 2017An IPA Based Method for PSS Design Concept Assessment27 cited
  • 2010Method for supporting conflict resolution for efficient PSS development23 cited
  • 2011Decision-making in product quality based on failure knowledge21 cited
  • 2013Toward Product-Service System Engineering: New System Engineering for PSS Utilization21 cited