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Factors That Enhance Consumer Trust in Human-Computer Interaction: An Examination of Interface Factors and Moderating Influences
16 references·0 citing·39 second hop
Factors That Enhance Consumer Trust in Human-Computer Interaction: An Examination of Interface Factors and Moderating Influences (2002)Factors That Enhance Consumer Trust in Hu…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Affective Computing (1997)Affective ComputingTrust: The Social Virtues and the Creation of Prosperity (1996)Trust: The Social Virtues and…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Foundations of social theory (1990)Foundations of social theoryDeveloping Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Organizational Information Requirements, Media Richness and Structural Design (1986)Organizational Information Re…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Feeling and thinking: Preferences need no inferences. (1980)Feeling and thinking: Prefere…The measurement of psychological androgyny. (1974)The measurement of psychologi…The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Market for "Lemons": Qual…Understanding Media: The Extensions of Man (1964)Understanding Media: The Exte…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)The social psychology of organizing (1969)A Garbage Can Model of Organizational Choice (1972)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)Users of the world, unite! The challenges and opportunities of Social Media (2009)External Control of Organizations: Resource Dependence Perspective (2011)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)On the dimensionality of organizational justice: A construct validation of a measure. (2001)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Psychological Safety and Learning Behavior in Work Teams (1999)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Club cultures: music, media and subcultural capital (1996)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Social Implications of the Internet (2001)Does Social Capital Have an Economic Payoff? A Cross-Country Investigation (1997)Does Culture Affect Economic Outcomes? (2006)Culture and Institutions (2015)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital: Its Origins and Applications in Modern Sociology (1998)Corporate financing and investment decisions when firms have information that investors do not have (1984)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)
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References

  • 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1990Foundations of social theory16,594 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1964Understanding Media: The Extensions of Man12,311 cited
  • 1996Trust: The Social Virtues and the Creation of Prosperity10,500 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 1986Organizational Information Requirements, Media Richness and Structural Design9,719 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1986The Elaboration Likelihood Model of Persuasion8,811 cited
  • 1974The measurement of psychological androgyny.8,519 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1980Feeling and thinking: Preferences need no inferences.8,070 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited

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  • 1997Affective Computing7,373 cited
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