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Theory in hospitality management

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References

1958The Poverty of Historicism2,113 cited
2012Production-Line Approach to Service534 cited
1979Introduction to Management in the Hospitality Industry191 cited

Cited by

2007From Service to Experience: Understanding and Defining the Hospitality Business352 cited
2007Metamorphosis in hospitality: A tradition of sexual harassment148 cited
2017Measuring the experience of hospitality: Scale development and validation125 cited
1998Research in hospitality human resource management and organizational behaviour79 cited
2001Hospitality and hospitality management74 cited
1996Hospitality research: the emperor's new clothes?66 cited
1997UK Hospitality Managers Past and Present60 cited
1987Hotel managers' careers and their impact on hotels in Britain51 cited
2004Finding the Hospitality Industry? Or Finding Hospitality Schools of Thought?51 cited
1999Hotel general managers: A review of prominent research themes50 cited
2009Reassessing the core of hospitality management education: The continuing importance of training restaurants39 cited
2022Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure

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37 cited

2021Is tourism and hospitality education supporting sustainability?27 cited

2020Origins, evolution and themes of scholarly hospitality sources: 1960–201925 cited

1984Hotels and group identity25 cited

2003Auditing managerial training needs of Turkish small and medium‐sized hotel enterprises18 cited