A Longitudinal Study of Peer Communication During Job Transfers The Impact of Frequency, Quality, and Network Multiplexity on Adjustment

Abstract

This longitudinal research examines the impact of peer communication on transferees moving from one location to another within organizations. Based on uncertainty reduction theory, it examines the impact of the frequency of peer communication, the quality of peer communication, and network multiplexity on transferees’adjustment to their new positions. Results suggest that the quality of peer communication is associated with positive adjustment after 1 month and at 3 months; frequency of peer communication is associated with positive adjustment at 3 months and at 1 year; and the network multiplexity has relatively limited impact. These results suggest the importance of examining the impact of peer communication for reducing uncertainty for employees involved in job transitions instead of focusing exclusively on superior-subordinate communication.

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