An Application of Control Theory to Understanding the Relationship Between Performance and Satisfaction

Abstract

The task performance-satisfaction relationship was examined from a control- theory perspective. We hypothesized that performance and satisfaction would be more highly related when goals were used as predictors than when per- formance alone was used to predict satisfaction, because goal-performance discrepancies rather than absolute performance should affect satisfaction. To test this hypothesis, data from two studies were analyzed using hierarchical regression analyses. Results strongly support the hypothesis, showing that performance and satisfaction are strongly related in a positive manner when goal level is considered. Practical implications and the extension of this ap- proach to understanding satisfaction with other job facets were discussed.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 33 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.