Facilitating Knowledge Sharing With Groupware among Faculty Communities in Higher Learning Institution

Abstract

Knowledge is power. Most of the organizations today are looking on this matter as a very important issue and try to search the best way to manage or organize this knowledge for sustain a high rate of continuous improvement. While Knowledge management system (KMS) is a system that related to the process of knowledge capture, re-use, searching and representation to the people in a variety of form. This role of KMS could be determined by looking on the issues of the right knowledge could be disseminated to the right people at the right time in the faster ways that based on the simplest command or agent given to the system in order to getting the relevant knowledge. Besides that, KMS also could be looking on how the knowledge could be shared by using the facilitation of groupware for the benefits of faculty communities in higher learning institution (HLI) in order to promote knowledge sharing, stored and captured as well as presenting the knowledge. This paper also will examine the concept and approach of KMS implementation in faculties of HLI and discusses a variety issues that related to its involvement, so that it will help organizations to increase productivity and quality as well as to gain return on investment (ROI).

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