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Ethics as a customer perceived value driver in the context of online retailing
16 references·7 citing·48 second hop
Ethics as a customer perceived value driver in the context of online retailing (2010)Ethics as a customer perceived value driv…The Perceptions of Consumers Regarding Online Retailers’ Ethics and Their Relationship with Consumers’ General Internet Expertise and Word of Mouth: A Preliminary Analysis (2008)The Perceptions of Consumers …Marketing with integrity: ethics and the service-dominant logic for marketing (2007)Marketing with integrity: eth…An ethical basis for relationship marketing: a virtue ethics perspective (2007)An ethical basis for relation…The Ethics of Online Retailing: A Scale Development and Validation from the Consumers’ Perspective (2006)The Ethics of Online Retailin…Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study (2005)Are the Drivers and Role of O…Reactions to unethical consumer behavior across six countries (2004)Reactions to unethical consum…Measuring customer perceived online service quality (2004)Measuring customer perceived …Generation Y Attitudes Towards E-ethics and Internet-related Misbehaviours (2004)Generation Y Attitudes Toward…E-S-QUAL (2004)E-S-QUALBuilding Effective Online Marketplaces with Institution-Based Trust (2004)Building Effective Online Mar…eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…E‐satisfaction and e‐loyalty: A contingency framework (2003)E‐satisfaction and e‐loyalty:…Consumer ethics: an application and empirical testing of the Hunt‐Vitell theory of ethics (2001)Consumer ethics: an applicati…Consumer Online Privacy: Legal and Ethical Issues (2000)Consumer Online Privacy: Lega…A General Theory of Marketing Ethics (1986)A General Theory of Marketing…Retail Management: A Strategic Approach (1979)Retail Management: A Strategi…Factors Determining the Perceived Security Dimensions in B2C Electronic Commerce Website Usage: An Indonesian Study (2021)Factors Determining the Perce…Development and validation of an instrument to measure online retailing ethics (2016)Development and validation of…E-retailing Ethics in Egypt and Its Effect on Customer Repurchase Intention (2014)E-retailing Ethics in Egypt a…The role of ICT in business ethics courses: Evident from Bangladesh (2011)The role of ICT in business e…The cascading effect of top management's ethical leadership: Supervisors or other lower-hierarchical level individuals? (2011)The cascading effect of top m…Consumers automotive purchase decisions: The significance of vehicle-based infotainment systems (2011)Consumers automotive purchase…A further editorial guideline for writing manuscript in the field of social science: A special perspective for African Journal of Business Management (AJBM) (2011)A further editorial guideline…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market (2013)Does e-learning service quality influence e-learning student satisfaction and loyalty? 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The Right to Privacy (1890)Philosophy and Public Affairs (1990)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Consumer online privacy concerns and responses: a power–responsibility equilibrium perspective (2007)Getting too personal: Reactance to highly personalized email solicitations (2007)Research Note —Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services (2012)The Methods of Ethics (1962)The Theory of Buyer Behavior (1971)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)Toward A Unified Conception Of Business Ethics: Integrative Social Contracts Theory (1994)A Review of The Empirical Ethical Decision-Making Literature: 1996–2003 (2005)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)An Updated and Streamlined Technology Readiness Index (2014)Understanding Customer Experience Throughout the Customer Journey (2016)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)An Assessment of the Mall Intercept as a Data Collection Method (1985)A REVIEW OF METHODS FOR MEASURING WILLINGNESS-TO-PAY (2006)Role of electronic trust in online retailing (2007)Customer perceptions of e‐service quality in online shopping (2005)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)From e-commerce to social commerce: A close look at design features (2012)The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors (2007)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)
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References

  • 2004E-S-QUAL3,962 cited
  • 1986A General Theory of Marketing Ethics2,607 cited
  • 2004Building Effective Online Marketplaces with Institution-Based Trust2,511 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
  • 2005Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study1,479 cited
  • 1979Retail Management: A Strategic Approach567 cited
  • 2004Measuring customer perceived online service quality498 cited
  • 2000Consumer Online Privacy: Legal and Ethical Issues381 cited
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  • 2004Generation Y Attitudes Towards E-ethics and Internet-related Misbehaviours267 cited
  • 2006The Ethics of Online Retailing: A Scale Development and Validation from the Consumers’ Perspective260 cited
  • 2007An ethical basis for relationship marketing: a virtue ethics perspective253 cited
  • 2007Marketing with integrity: ethics and the service-dominant logic for marketing238 cited
  • 2008The Perceptions of Consumers Regarding Online Retailers’ Ethics and Their Relationship with Consumers’ General Internet Expertise and Word of Mouth: A Preliminary Analysis

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139 cited
  • 2004Reactions to unethical consumer behavior across six countries139 cited
  • Cited by

    • 2016Development and validation of an instrument to measure online retailing ethics60 cited
    • 2014E-retailing Ethics in Egypt and Its Effect on Customer Repurchase Intention20 cited
    • 2011A further editorial guideline for writing manuscript in the field of social science: A special perspective for African Journal of Business Management (AJBM)19 cited
    • 2021Factors Determining the Perceived Security Dimensions in B2C Electronic Commerce Website Usage: An Indonesian Study17 cited
    • 2011Consumers automotive purchase decisions: The significance of vehicle-based infotainment systems15 cited
    • 2011The cascading effect of top management's ethical leadership: Supervisors or other lower-hierarchical level individuals?11 cited
    • 2011The role of ICT in business ethics courses: Evident from Bangladesh9 cited