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The future of business services in the age of ubiquitous computing
1 references·16 citing·52 second hop
The future of business services in the age of ubiquitous computing (2002)The future of business services in the ag…The Computer for the 21st Century (1991)The Computer for the 21st Cen…The rise of smart consumers: role of smart servicescape and smart consumer experience co-creation (2022)The rise of smart consumers: …Customer reactions to self-checkout discontinuance (2021)Customer reactions to self-ch…The Routledge Handbook of Hospitality Marketing (2017)The Routledge Handbook of Hos…Exploring the Key Enabling Role of Digital Technologies for PSS Offerings (2016)Exploring the Key Enabling Ro…Development of a service evolution map for service design through application of text mining to service documents (2016)Development of a service evol…Smart Services Classification Framework (2015)Smart Services Classification…The moderating role of prior experience in technological acceptance models for ubiquitous computing services in urban environments (2014)The moderating role of prior …Akzeptanz anbieterseitiger Integration in die Alltagsprozesse der Konsumenten: Erste empirische Ergebnisse (2011)Akzeptanz anbieterseitiger In…Von der Kundenintegration zur Anbieterintegration: Die Erweiterung anbieterseitiger Wertschöpfungsprozesse auf kundenseitige Nutzungsprozesse (2009)Von der Kundenintegration zur…Multi‐contextuality in boundary‐spanning practices (2008)Multi‐contextuality in bounda…An Analysis of Usage-Based Pricing Policies for Smart Products (2008)An Analysis of Usage-Based Pr…On the Management Implications of Ubiquitous Computing: An IS Perspective (2007)On the Management Implication…Activating and Perpetuating Virtual Teams: Now That We're Mobile, Where Do We Go? (2007)Activating and Perpetuating V…The Business Value of Ubiquitous Computing Technologies (2006)The Business Value of Ubiquit…A roadmap for research in mobile business (2005)A roadmap for research in mob…The Challenge of Identifying Value-Creating Ubiquitous Computing Applications (2003)The Challenge of Identifying …Technology Adoption in the Presence of Network Externalities (1986)The Commitment-Trust Theory of Relationship Marketing (1994)Privacy by Design - Principles of Privacy-Aware Ubiquitous Systems (2001)Applying the theory of task-technology fit to mobile technology: the role of user mobility (2008)Mobile marketing research: The-state-of-the-art (2009)The customisation framework for roadmapping product-service integration (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Not fearless, but self-enhanced: The effects of anxiety on the willingness to use autonomous cars depend on individual levels of self-enhancement (2016)Production logistics and human-computer interaction—state-of-the-art, challenges and requirements for the future (2019)Technological Frames and Care Robots in Eldercare (2020)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology (1992)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)Institutional boundaries and trust of virtual teams in collaborative design: An experimental study in a virtual world environment (2014)Service Logic in Digitalized Product Platforms: A Study of Digital Service Innovation in the Vehicle Industry (2016)Value co-creation for digital innovation: An interorganizational boundary-spanning perspective (2023)The consequences of modernity (1990)An Integrative Model Of Organizational Trust (1995)Qualitative Interviewing: The Art of Hearing Data (1996)The joint relationships of communication behaviors and task interdependence on trust building and change in virtual project teams (2009)Mobile collaboration (2010)The impact of virtuality on team effectiveness in organizational and non‐organizational teams: A meta‐analysis (2021)E pluribus computum (1986)IT doesn't matter. 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Experiences from SusProNet (2004)How Smart, Connected Products Are Transforming Competition (2014)Building blocks for planning and implementation of smart services based on existing products (2018)A QFD ‐based approach for the development of smart product‐service systems (2023)Micro-foundations of digital innovation capability – A mixed method approach to develop and validate a multi-dimensional measurement instrument (2023)The theory of planned behavior (1991)Using thematic analysis in psychology (2006)Social customer relationship management: An integrated conceptual framework (2018)Customer value in Quick-Service Restaurants: A cross-cultural study (2019)Tourist behaviour: The role of digital marketing and social media (2023)Collaboration and controlCrisis management and multimedia technology in London Underground Line Control Rooms (1992)TWITTERING THE NEWS (2010)Big other: Surveillance Capitalism and the Prospects of an Information Civilization (2015)
this work references cited by second hop

References

  • 1991The Computer for the 21st Century10,020 cited

Cited by

  • 2008Multi‐contextuality in boundary‐spanning practices123 cited
  • 2007Activating and Perpetuating Virtual Teams: Now That We're Mobile, Where Do We Go?60 cited
  • 2005A roadmap for research in mobile business50 cited
  • 2014The moderating role of prior experience in technological acceptance models for ubiquitous computing services in urban environments49 cited
  • 2016Exploring the Key Enabling Role of Digital Technologies for PSS Offerings39 cited
  • 2017The Routledge Handbook of Hospitality Marketing33 cited
  • 2009Von der Kundenintegration zur Anbieterintegration: Die Erweiterung anbieterseitiger Wertschöpfungsprozesse auf kundenseitige Nutzungsprozesse29 cited
  • 2006The Business Value of Ubiquitous Computing Technologies29 cited
  • 2015Smart Services Classification Framework28 cited
  • 2021Customer reactions to self-checkout discontinuance21 cited
  • 2007On the Management Implications of Ubiquitous Computing: An IS Perspective21 cited
  • 2011Akzeptanz anbieterseitiger Integration in die Alltagsprozesse der Konsumenten: Erste empirische Ergebnisse19 cited
  • 2022The rise of smart consumers: role of smart servicescape and smart consumer experience co-creation18 cited

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  • 2008An Analysis of Usage-Based Pricing Policies for Smart Products17 cited
  • 2003The Challenge of Identifying Value-Creating Ubiquitous Computing Applications17 cited
  • 2016Development of a service evolution map for service design through application of text mining to service documents13 cited