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Overcoming the J-shaped distribution of product reviews
9 references·16 citing·45 second hop
Overcoming the J-shaped distribution of product reviews (2009)Overcoming the J-shaped distribution of p…Self-Selection and Information Role of Online Product Reviews (2008)Self-Selection and Informatio…Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue (2006)Word of Mouth for Movies: Its…Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue (2006)Word of Mouth for Movies: Its…When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry (2006)When Online Reviews Meet Hype…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…Using Online Conversations to Study Word-of-Mouth Communication (2004)Using Online Conversations to…The One Number You Need to Grow (2004)The One Number You Need to Gr…The one number you need to grow. (2003)The one number you need to gr…The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…Understanding User-Generated Content and Customer Engagement on Facebook Business Pages (2019)Understanding User-Generated …The Impact of Online Product Reviews on Product Returns (2018)The Impact of Online Product …The effect of online reviews on product sales: A joint sentiment-topic analysis (2018)The effect of online reviews …Extrinsic versus Intrinsic Rewards for Contributing Reviews in an Online Platform (2018)Extrinsic versus Intrinsic Re…Understanding the determinants of online review helpfulness: A meta-analytic investigation (2017)Understanding the determinant…On Self-Selection Biases in Online Product Reviews1 (2017)On Self-Selection Biases in O…The influence of e-word-of-mouth on hotel occupancy rate (2016)The influence of e-word-of-mo…Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1 (2015)Vocal Minority and Silent Maj…A study of factors that contribute to online review helpfulness (2015)A study of factors that contr…Web reviews influence on expectations and purchasing intentions of hotel potential customers (2013)Web reviews influence on expe…Ratings lead you to the product, reviews help you clinch it? The mediating role of online review sentiments on product sales (2013)Ratings lead you to the produ…Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews (2013)Promotional Marketing or Word…In Search of Negativity Bias: An Empirical Study of Perceived Helpfulness of Online Reviews (2013)In Search of Negativity Bias:…First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction (2013)First Step in Social Media: M…Perceived ‘usefulness’ of online consumer reviews: An exploratory investigation across three services categories (2012)Perceived ‘usefulness’ of onl…Are Consumers More Likely to Contribute Online Reviews for Hit or Niche Products? (2010)Are Consumers More Likely to …A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Qualitative research and evaluation methods (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The business value of online consumer reviews and management response to hotel performance (2014)eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions (2015)Hospitality and Tourism Online Reviews: Recent Trends and Future Directions (2015)Understanding Attitudes and Predicting Social Behavior (1980)The diffusion of innovations (1983)A Simple Model of Herd Behavior (1992)Networked Narratives: Understanding Word-of-Mouth Marketing in Online Communities (2010)The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors (2015)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)The Strength of Weak Ties (1973)Biases in Dynamic Models with Fixed Effects (1981)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing (2012)Network externalities, competition, and compatibility (1985)What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature (2014)A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)Diffusion of Innovations 1 (2019)MONOPOLISTIC COMPETITION AND OPTIMUM PRODUCT DIVERSITY (1975)Stability in Competition (1990)The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews (2010)More than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates (2012)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2012)The Role of Market Forces in Assuring Contractual Performance (1981)Managerial Incentive Problems: A Dynamic Perspective (1999)The Eigentrust algorithm for reputation management in P2P networks (2003)Electronic word-of-mouth in hospitality and tourism management (2007)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Medical Innovation: A Diffusion Study. (1967)Word-of-Mouth Communication and Social Learning (1995)Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)What Makes Online Content Viral? (2011)Building and sustaining profitable customer loyalty for the 21st century (2004)The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation (2006)Exploring the relationship between leadership, operational practices, institutional pressures and environmental performance: A framework for green supply chain (2014)Exploring the value of online product reviews in forecasting sales: The case of motion pictures (2007)Do online reviews matter? — An empirical investigation of panel data (2008)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Do Online Reviews Affect Product Sales? The Role of Reviewer Characteristics and Temporal Effects (2008)
this work references cited by second hop

References

  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 2003The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms3,439 cited
  • 2004Using Online Conversations to Study Word-of-Mouth Communication2,600 cited
  • 2004The One Number You Need to Grow2,034 cited
  • 2003The one number you need to grow.1,683 cited
  • 2006Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue1,591 cited
  • 2006Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue1,329 cited
  • 2008Self-Selection and Information Role of Online Product Reviews1,127 cited
  • 2006When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry828 cited

Cited by

  • 2013Web reviews influence on expectations and purchasing intentions of hotel potential customers671 cited
  • 2012Perceived ‘usefulness’ of online consumer reviews: An exploratory investigation across three services categories523 cited
  • 2017Understanding the determinants of online review helpfulness: A meta-analytic investigation473 cited
  • 2013First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction441 cited
  • 2013Ratings lead you to the product, reviews help you clinch it? The mediating role of online review sentiments on product sales

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408 cited
  • 2015A study of factors that contribute to online review helpfulness363 cited
  • 2016The influence of e-word-of-mouth on hotel occupancy rate335 cited
  • 2018The effect of online reviews on product sales: A joint sentiment-topic analysis315 cited
  • 2010Are Consumers More Likely to Contribute Online Reviews for Hit or Niche Products?311 cited
  • 2017On Self-Selection Biases in Online Product Reviews1303 cited
  • 2013Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews301 cited
  • 2015Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality1278 cited
  • 2018Extrinsic versus Intrinsic Rewards for Contributing Reviews in an Online Platform263 cited
  • 2018The Impact of Online Product Reviews on Product Returns263 cited
  • 2019Understanding User-Generated Content and Customer Engagement on Facebook Business Pages258 cited
  • 2013In Search of Negativity Bias: An Empirical Study of Perceived Helpfulness of Online Reviews242 cited