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Culture and consumer responses to web download time: a four-continent study of mono and polychronism
15 references·16 citing·39 second hop
Culture and consumer responses to web download time: a four-continent study of mono and polychronism (2003)Culture and consumer responses to web dow…On the social psychology of the psychological experiment: With particular reference to demand characteristics and their implications. (2002)On the social psychology of t…Transfer of Information Technology to the Arab World (2001)Transfer of Information Techn…The Effect of Download Time on Consumer Attitude Toward the e-Service Retailer (2001)The Effect of Download Time o…System Response Time and User Satisfaction: An Experimental Study of Browser-based Applications (2000)System Response Time and User…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Current technological impediments to business-to-consumer electronic commerce (1999)Current technological impedim…Predicting General IT Use (1998)Predicting General IT UseWhat to Tell Consumers in Waits of Different Lengths: An Integrative Model of Service Evaluation (1996)What to Tell Consumers in Wai…Cultural constraints in management theories (1993)Cultural constraints in manag…How many things do you like to do at once? An introduction to monochronic and polychronic time (1992)How many things do you like t…Understanding Arabs: A Guide for Westerners (1989)Understanding Arabs: A Guide …Research methods in organizational behavior (1978)Research methods in organizat…The Hidden Dimension (1973)The Hidden DimensionOn the social psychology of the psychological experiment: With particular reference to demand characteristics and their implications. (1962)On the social psychology of t…The Silent Language (1959)The Silent LanguageDoes culture influence m-banking use and individual performance? (2018)Does culture influence m-bank…Challenging conventional wisdom: Positive waiting (2017)Challenging conventional wisd…The influence of national culture on the attitude towards mobile recommender systems (2013)The influence of national cul…Successful SME web design through consumer focus groups (2011)Successful SME web design thr…Exploring the impact of instant messaging on subjective task complexity and user satisfaction (2011)Exploring the impact of insta…Measurement development for cultural characteristics of mobile Internet users at the individual level (2010)Measurement development for c…A Cross-National Comparison of the Determinants of Customer Satisfaction with Online Stores (2009)A Cross-National Comparison o…Social usage of instant messaging by individuals outside the workplace in Kuwait (2008)Social usage of instant messa…An Investigation of the Integrated Model of User Technology Acceptance: Internet User Samples in Four Countries (2008)An Investigation of the Integ…A Three-Perspective Model of Culture, INFORMATION Systems, and Their Development and Use1 (2008)A Three-Perspective Model of …Waiting in line for online services: a qualitative study of the user's perspective (2006)Waiting in line for online se…Waiting for service on the internet (2005)Waiting for service on the in…Examination of online channel preference: Using the structure-conduct-outcome framework (2005)Examination of online channel…A model of online impulse buying: an empirical study (2005)A model of online impulse buy…On‐line waiting: The role of download time and other important predictors on attitude toward e‐retailers (2004)On‐line waiting: The role of …Gaining Competitive Advantages through a Functionality Grid for Website Evaluation (2004)Gaining Competitive Advantage…An approach to environmental psychology (1974)Understanding Attitudes and Predicting Social Behavior (1980)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)The impact of music on consumers' reactions to waiting for services (1997)Measurement of tourist satisfaction with restaurant services: A segment-based approach (2003)Behavior in operations management: Assessing recent findings and revisiting old assumptions (2006)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Towards a model of consumer use of mobile information and communication technology in LDCs: the case of sub‐Saharan Africa (2005)On the Need to Include National Culture as a Central Issue in E-Commerce Trust Beliefs (2006)Diffusion of Innovations 1 (2019)Culture's Consequences: International Differences in Work-Related Values. (1983)Cultures and Organizations: Software of the Mind. (1993)Motivation and Personality (1997)TOWARD A STEWARDSHIP THEORY OF MANAGEMENT (1997)INTERNATIONAL EXPANSION BY NEW VENTURE FIRMS: INTERNATIONAL DIVERSITY, MODE OF MARKET ENTRY, TECHNOLOGICAL LEARNING, AND PERFORMANCE. (2000)Zero defections: quality comes to services. (1990)An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Satisfaction: a behavioral perspective on the consumer (2010)The Cultural Anthropology of Time: A Critical Essay (1992)The mobile connection: the cell phone's impact on society (2004)Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance (2007)Effects of externally mediated rewards on intrinsic motivation. (1971)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Self-monitoring of expressive behavior. (1974)IEMOCAP: interactive emotional dyadic motion capture database (2008)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Computer technology adoption in Saudi Arabia: Correlates of perceived innovation attributes (2003)Information technology and culture: Identifying fragmentary and holistic perspectives of culture (2005)The imperative of influencing citizen attitude toward e-government adoption and use (2015)Building Better Theory: Time and The Specification of When Things Happen (2001)Abusive Supervision in Work Organizations: Review, Synthesis, and Research Agenda (2007)Cross-National, Cross-Cultural Organizational Behavior Research: Advances, Gaps, and Recommendations (2007)Industrial Firms' Grand Strategy and Functional Importance: Moderating Effects of Technology and Uncertainty (1982)Case study: identifying resistance in managing change (2002)Key project management practices affecting Singaporean firms’ project performance in China (2007)
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References

  • 1973The Hidden Dimension4,860 cited
  • 1962On the social psychology of the psychological experiment: With particular reference to demand characteristics and their implications.4,030 cited
  • 1959The Silent Language3,464 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 1993Cultural constraints in management theories2,490 cited
  • 1996What to Tell Consumers in Waits of Different Lengths: An Integrative Model of Service Evaluation470 cited
  • 1992How many things do you like to do at once? An introduction to monochronic and polychronic time328 cited
  • 1978Research methods in organizational behavior322 cited
  • 1998Predicting General IT Use226 cited
  • 2001Transfer of Information Technology to the Arab World212 cited
  • 1999Current technological impediments to business-to-consumer electronic commerce202 cited
  • 2000System Response Time and User Satisfaction: An Experimental Study of Browser-based Applications169 cited
  • 1989Understanding Arabs: A Guide for Westerners139 cited
  • 2001The Effect of Download Time on Consumer Attitude Toward the e-Service Retailer107 cited
  • 2002On the social psychology of the psychological experiment: With particular reference to demand characteristics and their implications.

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Cited by

  • 2008A Three-Perspective Model of Culture, INFORMATION Systems, and Their Development and Use1187 cited
  • 2018Does culture influence m-banking use and individual performance?100 cited
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  • 2004On‐line waiting: The role of download time and other important predictors on attitude toward e‐retailers79 cited
  • 2013The influence of national culture on the attitude towards mobile recommender systems71 cited
  • 2011Exploring the impact of instant messaging on subjective task complexity and user satisfaction54 cited
  • 2005A model of online impulse buying: an empirical study49 cited
  • 2017Challenging conventional wisdom: Positive waiting49 cited
  • 2006Waiting in line for online services: a qualitative study of the user's perspective49 cited
  • 2004Gaining Competitive Advantages through a Functionality Grid for Website Evaluation48 cited
  • 2005Waiting for service on the internet42 cited
  • 2010Measurement development for cultural characteristics of mobile Internet users at the individual level36 cited
  • 2011Successful SME web design through consumer focus groups34 cited
  • 2009A Cross-National Comparison of the Determinants of Customer Satisfaction with Online Stores34 cited
  • 2008An Investigation of the Integrated Model of User Technology Acceptance: Internet User Samples in Four Countries26 cited