References

• 2000Frictionless Commerce? A Comparison of Internet and Conventional Retailers2,478 cited
• 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
• 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
• 1990Threshold Externalities in Economic Development2,029 cited
• 1988Coordinating Coordination Failures in Keynesian Models1,668 cited
• 1980A Model of Sales.1,365 cited
• 1981Self-fulfilling prophecies810 cited
• 1984Market Segmentation, Self-Selection, and Product Line Design703 cited
• 1991Increasing Returns, Industrialization, and Indeterminacy of Equilibrium696 cited
• 2000Wine Online: Search Costs and Competition on Price, Quality, and Distribution687 cited
• 2000Customer Poaching and Brand Switching631 cited
• 2001Consumer Decision‐making at an Internet Shopbot: Brand Still Matters622 cited
• 2004Customer retailer loyalty in the context of multiple channel strategies610 cited
• 1988Competitive Promotional Strategies598 cited
• 1998Mail versus Mall: A Strategic Analysis of Competition between Direct Marketers and Conventional Retailers