Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Shopping mall management and entertainment experience: a cross-regional investigation

16 references·16 citing·40 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

2025Advances in Consumer Research13,264 cited
2026Art as Experience (1934)5,188 cited
2004The future of competition: co-creating unique value with customers2,174 cited
2025A Glance on Changing Workplace Dynamics Post Covid-19 in India: A Review of Psychological Employee Withdrawal Behavior1,228 cited
1998Excitement at the mall: Determinants and effects on shopping response1,039 cited
2003Revisiting Consumption Experience851 cited
2005When Should a Retailer Create an Exciting Store Environment?510 cited
2004Mall atmospherics: the interaction effects of the mall environment on shopping behavior404 cited
2005The Future of Competition: Co‐Creating Unique Value with Customers362 cited
2003The content and structure of laypeople's concept of pleasure272 cited
2003Entertainment‐seeking shopping centre patrons: the missing segments256 cited
2009Customer Experience Management247 cited
2006Sources of customer satisfaction with shopping malls: A comparative study of different customer segments206 cited
2005Utility, cultural symbolism and emotion: A comprehensive model of brand purchase value205 cited
2004Refocusing marketing to reflect practice

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

144 cited

2005Integrated marketing as management of holistic consumer experience133 cited

Cited by

2011Place Attachment and Tourism Marketing: Investigating International Tourists in Singapore254 cited
2014The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty84 cited
2011Strategic relationship management and service brand marketing76 cited
2016Adaptive resilience and the competition between retail and service agglomeration formats: an international perspective56 cited
2016Shopping mall image: systematic review of 40 years of research54 cited
2016Managing shopping experience through mall attractiveness dimensions53 cited
2019The impact of entertainment and social interaction with salespeople on mall shopper satisfaction53 cited
2019Entertain me, I’ll stay longer! The influence of types of entertainment on mall shoppers' emotions and behavior53 cited
2016Effects of shopping centre re-investments and improvements on sales and visit growth47 cited
2019Exploring the Features of Sustainable Urban Form and the Factors that Provoke Shoppers towards Shopping Malls44 cited
2018When art meets mall: impact on shopper responses41 cited
2017Precise Positioning of Marketing and Behavior Intentions of Location-Based Mobile Commerce in the Internet of Things38 cited
2018Does culture affect the relationships among utilitarian and non-utilitarian values, satisfaction and loyalty to shopping centres? Evidence from two Maghreb countries38 cited
2023From traditional to transformed: Examining the pre- and post-COVID consumers’ shopping mall experiences32 cited
2014Entertainment events in shopping malls—profiling passive and active participation behaviors32 cited
2020The effect of atmospheric harmony on re-patronage intention among mall consumers: the mediating role of hedonic value and the moderating role of past experience31 cited