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Satisfaction as a predictor of football club members' intentions
12 references·6 citing·52 second hopsampled
Satisfaction as a predictor of football club members' intentions (2005)Satisfaction as a predictor of football c…Investigating an Evolving Leisure Experience: Antecedents and Consequences of Spectator Affect During a Live Sporting Event (2003)Investigating an Evolving Lei…The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre (2002)The Relationships among Servi…Determinants of Spectator Attendance at NCAA Division II Football Contests (2002)Determinants of Spectator Att…“We're Gators … Not Just Gator Fans”: Serious Leisure and University of Florida Football (2002)“We're Gators … Not Just Gato…Customers of performing arts organisations: are subscribers different from nonsubscribers? (2001)Customers of performing arts …Building Service Brands via Social Identity: Lessons from the Sports Marketplace (2001)Building Service Brands via S…Strategic Orientation and Firm Performance in an Artistic Environment (2000)Strategic Orientation and Fir…Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations (2000)Relationship Marketing Activi…The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…When Customers Are Members: Customer Retention in Paid Membership Contexts (1998)When Customers Are Members: C…Cognitive and Affective Determinants of Fan Satisfaction with Sporting Event Attendance (1995)Cognitive and Affective Deter…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Examining Sponsorship’s Effectiveness Over the Internet: A Conceptual Framework for Researchers and Practitioners (2020)Examining Sponsorship’s Effec…Predicting Fan Behavior Through Egocentric Network Analysis: Examining Season-Ticket Holder Renewal (2019)Predicting Fan Behavior Throu…Channel Preferences Among Sport Consumers: Profiling Media-Dominant Consumers (2019)Channel Preferences Among Spo…Built to last: relationship quality management for season ticket holders (2019)Built to last: relationship q…Female season ticket holders: how their satisfaction is derived differently from males (2017)Female season ticket holders:…Revisiting the Role of Football Spectators’ Behavioral Intentions and its Antecedents (2016)Revisiting the Role of Footba…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables (1989)Alternative Ways of Assessing Model Fit (1992)Factors Affecting Fan Attendance: The Influence of Identity Salience and Satisfaction (2000)An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit (2001)The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country (2021)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Bowling Alone: America's Declining Social Capital (1995)Development of the Serious Leisure Inventory and Measure (2008)Sport involvement: A conceptual and empirical analysis (2010)Strategies of Qualitative Inquiry (2010)Professionalized consumption and identity transformations in the field of eSports (2015)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level (2009)VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS IN AN ADVENTURE TOURISM CONTEXT (2009)The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry (2014)Possessions and the Extended Self (1988)Rediscovering the Social Group: A Self-Categorization Theory. (1989)The Behavioral Consequences of Service Quality (1996)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty (2006)Marketing Models of Service and Relationships (2006)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)The Commitment-Trust Theory of Relationship Marketing (1994)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Comparative fit indexes in structural models. (1990)Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context (2005)Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)A Dynamic Theory of Organizational Knowledge Creation (1994)Determinants of business student satisfaction and retention in higher education: applying Herzberg's two‐factor theory (2005)How strategic orientations influence the building of dynamic capability in emerging economies (2009)Market orientation and performance of export ventures: the process through marketing capabilities and competitive advantages (2010)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Conceptualizing and researching employer branding (2004)Virtual Community Attraction: Why People Hang Out Online (2006)Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment (2008)Building Relationships, Accessing Resources: Mobilizing Social Capital in Community Garden Contexts (2005)Enduring Involvement, Situational Involvement, and Flow in Leisure and Non-leisure Activities (2005)Analysing the professional sport experience: A hierarchical approach (2011)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 2000Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations1,089 cited
  • 2000Strategic Orientation and Firm Performance in an Artistic Environment702 cited
  • 1995Cognitive and Affective Determinants of Fan Satisfaction with Sporting Event Attendance497 cited
  • 2001Building Service Brands via Social Identity: Lessons from the Sports Marketplace447 cited
  • 2002The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre402 cited
  • 1998When Customers Are Members: Customer Retention in Paid Membership Contexts285 cited
  • 2002“We're Gators … Not Just Gator Fans”: Serious Leisure and University of Florida Football240 cited
  • 2003Investigating an Evolving Leisure Experience: Antecedents and Consequences of Spectator Affect During a Live Sporting Event147 cited
  • 2002Determinants of Spectator Attendance at NCAA Division II Football Contests111 cited
  • 2001Customers of performing arts organisations: are subscribers different from nonsubscribers?92 cited

Cited by

  • 2019Built to last: relationship quality management for season ticket holders41 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2016Revisiting the Role of Football Spectators’ Behavioral Intentions and its Antecedents29 cited
  • 2017Female season ticket holders: how their satisfaction is derived differently from males26 cited
  • 2019Predicting Fan Behavior Through Egocentric Network Analysis: Examining Season-Ticket Holder Renewal24 cited
  • 2019Channel Preferences Among Sport Consumers: Profiling Media-Dominant Consumers23 cited
  • 2020Examining Sponsorship’s Effectiveness Over the Internet: A Conceptual Framework for Researchers and Practitioners14 cited