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The impact of initial consumer trust on intentions to transact with a web site: a trust building model

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References

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2000E-commerce: the role of familiarity and trust

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3,438 cited

1998Trust And Distrust: New Relationships and Realities3,092 cited

1995TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS2,310 cited

Cited by

2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
2006Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations1,506 cited
2009Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations1,284 cited
2003The development of initial trust in an online company by new customers1,114 cited
2010Online Social Networks: Why We Disclose1,014 cited
2008Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration988 cited
2009Understanding dynamics between initial trust and usage intentions of mobile banking904 cited
2015Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth881 cited
2018The roles of initial trust and perceived risk in public’s acceptance of automated vehicles844 cited
2005Trust In and Adoption of Online Recommendation Agents842 cited
2008The impact of online store environment cues on purchase intention814 cited
2014Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms1769 cited
2010How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust753 cited
2014Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents718 cited
2006Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use683 cited
2009Understanding factors affecting trust in and satisfaction with mobile banking in Korea: A modified DeLone and McLean’s model perspective675 cited