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Best practices in information technology

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References

1999Business @ the speed of thought: using a digital nervous system230 cited

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2000Best practices in service quality58 cited
2017The Routledge Handbook of Hospitality Marketing33 cited
2011Integrated marketing communications and information and communication technology in the hotel sector: An analysis of their use and development in Dalmatian first-class and luxury hotels30 cited
1970Assessing The Performance Impacts of Information Systems From The Resource-Based Perspective: An Empirical Test of The Indirect Effect of IS27 cited
2006Gap Analysis in Customer Loyalty: A Research in 5-Star Hotels in the Antalya Region of Turkey27 cited
2009Luxury without guilt: service innovation in the all-inclusive hotel industry25 cited
2018It Governance — An Integrated Framework and Roadmap: How to Plan, Deploy and Sustain for Competitive Advantage22 cited

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2010Role of the demographic factors in the process of hotel information systems adoption.15 cited

2011Managerial Perceptions of Information Technology and their Impact from a Transaction Cost Perspective15 cited

2013The Effect of Information Technology Steering Committees on Perceived IT Management Sophistication in Hotels15 cited

2010Employees' IT intention and usage behavior at agribusiness in China8 cited