Articlebronze2002

Communities of practice with and without information technology

31 citations0/0 files storedProceedings of the American Society for Information Science and Technology

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Knowledge Management and Sharing Information Systems Theories and Implementation Innovative Education and Learning Practices

Abstract

Abstract Despite strong interest among practitioners and scholars, the study of communities of practice (CoPs) and Information Technology (IT) is short of empirical research. This paper presents a theoretical framework for communities of practice and provides alternative perspectives on IT supports for communities of practice. The framework was developed based on the literature and ethnographic case studies of communities of practice within two organizations. The study examines how people share and construct their knowledge and how they use collaborative IT to support work practices in two organizations. The surprising finding is that the groups that used IT most intensively had the least well‐developed CoPs. The results of the study would inform practice and research in Knowledge Management.

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References

1978Mind in Society: The Development of Higher Psychological Processes 1991Situated Learning 1998Communities of Practice 1985The Reflective Practitioner: How Professionals Think in Action 1984The reflective practitioner: How professionals think in action 1994A Dynamic Theory of Organizational Knowledge Creation 1991Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation 1984Ethnography and Qualitative Design in Educational Research

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