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How is marketers' credibility construed within the sales-marketing interface?
16 references·16 citing·43 second hopsampled
How is marketers' credibility construed within the sales-marketing interface? (2009)How is marketers' credibility construed w…Communication And Persuasion (2017)Communication And PersuasionFactors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Identity Ambiguity and Change in the Wake of a Corporate Spin-off (2004)Identity Ambiguity and Change…Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context (2002)Exploring the Phenomenon of C…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Diagnosing cultural barriers to knowledge management (2000)Diagnosing cultural barriers …An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Factors Affecting Trust in Market Research Relationships (1993)Factors Affecting Trust in Ma…Basics of Qualitative Research (1992)Basics of Qualitative ResearchBasics of qualitative research (1990)Basics of qualitative researchAn Empirical Examination of the Structural Antecedents of Attitude toward the Ad in an Advertising Pretesting Context (1989)An Empirical Examination of t…An Empirical Examination of the Structural Antecedents of Attitude toward the Ad in an Advertising Pretesting Context (1989)An Empirical Examination of t…The Long Interview (1988)The Long InterviewMarketing's Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence (1987)Marketing's Interaction with …Communication and persuasion. 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References

  • 1992Basics of Qualitative Research17,850 cited
  • 1990Basics of qualitative research11,107 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1988The Long Interview5,219 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 1993Factors Affecting Trust in Market Research Relationships3,649 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis2,596 cited
  • 2017Communication And Persuasion2,240 cited
  • 2004Identity Ambiguity and Change in the Wake of a Corporate Spin-off2,219 cited
  • 1989An Empirical Examination of the Structural Antecedents of Attitude toward the Ad in an Advertising Pretesting Context2,191 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis1,996 cited
  • 2000Diagnosing cultural barriers to knowledge management1,927 cited
  • 1989An Empirical Examination of the Structural Antecedents of Attitude toward the Ad in an Advertising Pretesting Context1,310 cited
  • 1987Marketing's Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence1,065 cited
  • 1954Communication and persuasion.

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967 cited
  • 2002Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context802 cited
  • Cited by

    • 2014Qualitative sales research: an exposition of grounded theory111 cited
    • 2011The Effect of Personal Relationship and Consultative Task Behaviors on Buyer Perceptions of Salesperson Trust, Expertise, and Loyalty79 cited
    • 2020Sales enablement: conceptualizing and developing a dynamic capability64 cited
    • 2020Signaling green: Investigating signals of expertise and prosocial orientation to enhance consumer trust49 cited
    • 2012The Brand Leadership Scale: Development and Validation47 cited
    • 2022The sales-marketing interface: A systematic literature review and directions for future research46 cited
    • 2016Understanding the sales-marketing interface dysfunction experience in business-to-business firms: A matter of perspective41 cited
    • 2011An exploration of key connections within sales‐marketing interface41 cited
    • 2019When and how does sales manager physical attractiveness impact credibility: A test of two competing hypotheses39 cited
    • 2014The Role of Sales in NPD : An Investigation of the U.S. Health‐Care Industry38 cited
    • 2017Strategic and operational alignment of sales-marketing interfaces: Dual paths within an SME configuration37 cited
    • 2021Marketing strategy implementation impediments and remedies: A multi-level theoretical framework within the sales-marketing interface36 cited
    • 2017Interfacing and customer-facing: Sales and marketing selling centers36 cited
    • 2012Managing trust in direct selling relationships33 cited
    • 2023The impact of digital tools on sales-marketing interactions and perceptions31 cited
    • 2011How service seasons the experience: Measuring hospitality servicescapes29 cited