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Consumers’ perceived risks associated with purchasing on a branded web site: The mediating effect of brand knowledge
16 references·5 citing·50 second hop
Consumers’ perceived risks associated with purchasing on a branded web site: The mediating effect of brand knowledge (2011)Consumers’ perceived risks associated wit…Are brands forever? How brand knowledge and relationships affect current and future purchases (2006)Are brands forever? How brand…An empirical study of the effect of perceived risk upon intention to use online applications (2005)An empirical study of the eff…Effect of brand name on consumers' risk perceptions of online shopping (2004)Effect of brand name on consu…Why people (don't) shop online: A lifestyle study of the internet consumer (2003)Why people (don't) shop onlin…The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce (2003)The Impact of Customer Trust …Examination of brand knowledge, perceived risk and consumers' intention to adopt an online retailer (2003)Examination of brand knowledg…Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…Toward a Generic Model of Trust for Electronic Commerce (2000)Toward a Generic Model of Tru…Strategies for reducing consumers’ risk aversion in Internet shopping (1999)Strategies for reducing consu…Essentials of Services Marketing (1998)Essentials of Services Market…Corrections to test statistics and standard errors in covariance structure analysis. (1994)Corrections to test statistic…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Consumer Decision Making-Fact or Fiction? (1979)Consumer Decision Making-Fact…Consumer Rankings of Risk Reduction Methods (1971)Consumer Rankings of Risk Red…Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping (1964)Perceived Risk and Consumer D…How does past behaviour stimulate consumers' intentions to repeat unethical behaviour? The roles of perceived risk and ethical beliefs (2020)How does past behaviour stimu…Online servicescape dimensions as predictors of website trust in the South African domestic airline industry (2019)Online servicescape dimension…Tourists' purchase intentions: impact of franchise brand awareness (2014)Tourists' purchase intentions…Service Value als Werttreiber (2014)Service Value als WerttreiberTechnology of e-banking: perspective of costumers’ perceived risk and uncertainty (2012)Technology of e-banking: pers…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Principles and Practice of Structural Equation Modeling (1998)WebQual: An Instrument for Consumer Evaluation of Web Sites (2007)Understanding dynamics between initial trust and usage intentions of mobile banking (2009)Information Privacy Research: an Interdisciplinary Review1 (2011)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Word of mouth communication within online communities: Conceptualizing the online social network (2007)Twitter power: Tweets as electronic word of mouth (2009)A closer look at destination: Image, personality, relationship and loyalty (2013)Risk Taking and Information Handling in Consumer Behavior (1969)Consumer behavior and marketing action (1981)INTERNET USES AND GRATIFICATIONS: A Structural Equation Model of Interactive Advertising (2005)Consumer trust, perceived security and privacy policy (2006)The impact of trust and perceived risk on internet banking adoption in India (2012)Marketing Behavior and Executive Action (1958)Consumer Behavior as Risk Taking (1960)Perceived Risk and Its Components: A Model and Empirical Test (1973)Consumer Perceptions of Privacy and Security Risks for Online Shopping (2001)Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention (2013)A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)The Theory of Buyer Behavior (1971)Innovative Behavior and Communication (1972)Buyers' Subjective Perceptions of Price (1973)Valuing the Environment Through Contingent Valuation (1994)The influence of online product recommendations on consumers’ online choices (2004)A Framework for Conceptual Contributions in Marketing (2011)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)A Service‐Orientated Approach to Marketing of Services (1978)The Nature and Determinants of Customer Expectations of Service (1993)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Judgment under Uncertainty: Heuristics and Biases (1975)Judgment Under Uncertainty: Heuristics and Biases. (1984)Prospect theory: An analysis of decision under risk (1988)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Predicting e-services adoption: a perceived risk facets perspective (2003)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Validation and Standardization of the Generalized Anxiety Disorder Screener (GAD-7) in the General Population (2008)When can categorical variables be treated as continuous? A comparison of robust continuous and categorical SEM estimation methods under suboptimal conditions. (2012)Confirmatory factor analysis with ordinal data: Comparing robust maximum likelihood and diagonally weighted least squares (2015)
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References

  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 1994Corrections to test statistics and standard errors in covariance structure analysis.2,399 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 1971Consumer Rankings of Risk Reduction Methods1,407 cited
  • 1964Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping927 cited
  • 2003The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce879 cited
  • 2006Are brands forever? How brand knowledge and relationships affect current and future purchases851 cited
  • 1979Consumer Decision Making-Fact or Fiction?553 cited
  • 1999Strategies for reducing consumers’ risk aversion in Internet shopping528 cited
  • 2003Why people (don't) shop online: A lifestyle study of the internet consumer467 cited
  • 2000Toward a Generic Model of Trust for Electronic Commerce450 cited
  • 2005An empirical study of the effect of perceived risk upon intention to use online applications305 cited
  • 2003Examination of brand knowledge, perceived risk and consumers' intention to adopt an online retailer217 cited

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2004
Effect of brand name on consumers' risk perceptions of online shopping
216 cited
  • 1998Essentials of Services Marketing200 cited
  • Cited by

    • 2014Tourists' purchase intentions: impact of franchise brand awareness32 cited
    • 2019Online servicescape dimensions as predictors of website trust in the South African domestic airline industry18 cited
    • 2020How does past behaviour stimulate consumers' intentions to repeat unethical behaviour? The roles of perceived risk and ethical beliefs17 cited
    • 2014Service Value als Werttreiber11 cited
    • 2012Technology of e-banking: perspective of costumers’ perceived risk and uncertainty10 cited