Work Attitudes and Intention to Quit Among Workers in Private Child Welfare Agencies Operating Under Performance-Based Contracts

Abstract

Not much is currently known about how employment in child welfare agencies operating under performance-based contracts affects worker attitudes related to retention. This study focuses on the relationship of job satisfaction, organizational commitment, and conflict between work and family to quit among privatized child welfare staff. An online survey was completed by 152 workers employed by private child welfare agencies operating under performance-based contracts. Results indicate that job satisfaction and work-family conflict predicted intention to quit. Implications for agency practice and further research, particularly in the area of work-family conflict, are discussed.

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