Workforce retention issues in voluntary child welfare.

Brenda G. McGowan · Charles Auerbach · Kathryn Conroy · Astraea Augsberger · Wendy Zeitlin Schudrich

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Social Work Education and Practice Job Satisfaction and Organizational Behavior Child Welfare and Adoption

Abstract

Unlike many studies focused on retention and turnover in public child welfare, this study examined issues of job satisfaction and retention in voluntary child welfare. Although three-fourths of the 1,624 workers surveyed intended to remain in child welfare, 57.3% had thought about leaving their agencies during the past year. All respondents were dissatisfied with their level of pay, but those thinking of leaving were significantly less satisfied with the contingent rewards they received.

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References

1985Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey 2001Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis 1984Job Satisfaction, Burnout, and Turnover: A National Study 2005Why do they leave? Modeling child welfare workers' turnover intentions 2004Stress, Social Support, and Workers' Intentions to Leave Their Jobs in Public Child Welfare 2006A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover 2008Retention of front-line staff in child welfare: A systematic review of research 2004Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value

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2022How Workplace Social Capital Affects Turnover Intention: The Mediating Role of Job Satisfaction and Burnout 2015“My Worker Was There When it Really Mattered”: Foster Care Youths' Perceptions and Experiences of Their Relationships with Child Welfare Workers 2015Organizational climate and child welfare workers' degree of intent to leave the job: Evidence from New York

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