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The impact of selected store image dimensions on retailer equity: Evidence from 10 Chinese hypermarkets
16 references·16 citing·44 second hopsampled
The impact of selected store image dimensions on retailer equity: Evidence from 10 Chinese hypermarkets (2009)The impact of selected store image dimens…Does customer satisfaction lead to improved brand equity? An empirical examination of two categories of retail brands (2006)Does customer satisfaction le…The impact of servicescape on quality perception (2005)The impact of servicescape on…Understanding retail branding: conceptual insights and research priorities (2004)Understanding retail branding…Recapturing store image in customer-based store equity: a construct conceptualization (2004)Recapturing store image in cu…Linking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image (2003)Linking consumer perception t…Developing parsimonious retailer equity indexes using partial least squares analysis: a method and applications (2003)Developing parsimonious retai…An Examination of Selected Marketing Mix Elements and Brand Equity (2000)An Examination of Selected Ma…On the relationship between store image, store satisfaction and store loyalty (1998)On the relationship between s…Alternative Modes of Measuring Store Image: An Empirical Assessment of Structured versus Unstructured Measures (1998)Alternative Modes of Measurin…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Managing Brand Equity: Capitalizing on the Value of a Brand Name (1992)Managing Brand Equity: Capita…Managing brand equity : capitalizing on the value of a brand name. (1991)Managing brand equity : capit…An Evaluation Cost Model of Consideration Sets (1990)An Evaluation Cost Model of C…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…A Behavioral Conception of Retail Image (1968)A Behavioral Conception of Re…The role of private label tiers and private label naming strategies in the relationship between private label brand equity and store loyalty (2019)The role of private label tie…Examining empathy and responsiveness in a high-service context (2019)Examining empathy and respons…Definition, conceptualization and measurement of consumer-based retailer brand equity (2019)Definition, conceptualization…Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing (2017)Role of marketing and technol…Exploring the influence of store attributes on customer experience and customer engagement (2017)Exploring the influence of st…Examining the role of store design on consumers’ cross-sectional perceptions of retail brand loyalty (2017)Examining the role of store d…An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity (2017)An integrated retailer image …The Effect of Customers’ Perceived Value of Retail Store on Relationship between Store Attribute and Customer Brand Loyalty: Some Insights from Malaysia (2016)The Effect of Customers’ Perc…Predictors and effects of retail brand equity – A cross-sectoral analysis (2016)Predictors and effects of ret…Green products usage: structural relationships on customer satisfaction and loyalty (2016)Green products usage: structu…Conceptualising and measuring consumer-based brand–retailer–channel equity (2015)Conceptualising and measuring…Influence of congruity in store-attribute dimensions and self-image on purchase intentions in online stores of multichannel retailers (2014)Influence of congruity in sto…The importance of retail brand equity and store accessibility for store loyalty in local competition (2013)The importance of retail bran…The effect of hospitableness and servicescape on guest satisfaction in the hotel industry (2013)The effect of hospitableness …Retail brand equity: a model based on its dimensions and effects (2013)Retail brand equity: a model …Reciprocal Effects of the Corporate Reputation and Store Equity of Retailers (2013)Reciprocal Effects of the Cor…Managing Brand Equity (1991)Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Customer Experience Management in Retailing: An Organizing Framework (2009)The Effect of Store Image and Service Quality on Brand Image and Purchase Intention for Private Label Brands (2010)Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration (2015)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Relationship quality as a predictor of B2B customer loyalty (2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Judgment under Uncertainty: Heuristics and Biases (1975)Prospect theory: An analysis of decision under risk (1988)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)Switching barriers and repurchase intentions in services (2000)When choice is demotivating: Can one desire too much of a good thing? (2000)Understanding online purchase intentions: contributions from technology and trust perspectives (2003)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service quality and satisfaction: an international comparison of professional services perceptions (2007)New or repeat customers: How does physical environment influence their restaurant experience? (2011)The role of co-creation experience in forming tourists' revisit intention to home-based accommodation: Extending the theory of planned behavior (2019)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Developing and validating a multidimensional consumer-based brand equity scale (2001)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Understanding Attitudes and Predicting Social Behavior (1980)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Dimensions of Brand Personality (1997)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Partial Least Squares Structural Equation Modeling (2017)Communication and Control Processes in the Delivery of Service Quality (1988)
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References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1991Managing brand equity : capitalizing on the value of a brand name.3,547 cited
  • 2000An Examination of Selected Marketing Mix Elements and Brand Equity3,370 cited
  • 1992Managing Brand Equity: Capitalizing on the Value of a Brand Name2,449 cited
  • 1998On the relationship between store image, store satisfaction and store loyalty1,157 cited
  • 2004Understanding retail branding: conceptual insights and research priorities1,095 cited
  • 1990An Evaluation Cost Model of Consideration Sets1,026 cited
  • 2005The impact of servicescape on quality perception452 cited
  • 2003Linking consumer perception to preference of retail stores: an empirical assessment of the multi-attributes of store image340 cited
  • 1968A Behavioral Conception of Retail Image312 cited
  • 2003Developing parsimonious retailer equity indexes using partial least squares analysis: a method and applications273 cited
  • 2004Recapturing store image in customer-based store equity: a construct conceptualization265 cited

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2006
Does customer satisfaction lead to improved brand equity? An empirical examination of two categories of retail brands
249 cited
  • 1998Alternative Modes of Measuring Store Image: An Empirical Assessment of Structured versus Unstructured Measures191 cited
  • Cited by

    • 2017Exploring the influence of store attributes on customer experience and customer engagement96 cited
    • 2013The importance of retail brand equity and store accessibility for store loyalty in local competition92 cited
    • 2013The effect of hospitableness and servicescape on guest satisfaction in the hotel industry85 cited
    • 2016Green products usage: structural relationships on customer satisfaction and loyalty82 cited
    • 2019Examining empathy and responsiveness in a high-service context77 cited
    • 2017Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing72 cited
    • 2017An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity71 cited
    • 2016The Effect of Customers’ Perceived Value of Retail Store on Relationship between Store Attribute and Customer Brand Loyalty: Some Insights from Malaysia65 cited
    • 2014Influence of congruity in store-attribute dimensions and self-image on purchase intentions in online stores of multichannel retailers63 cited
    • 2013Retail brand equity: a model based on its dimensions and effects60 cited
    • 2016Predictors and effects of retail brand equity – A cross-sectoral analysis59 cited
    • 2013Reciprocal Effects of the Corporate Reputation and Store Equity of Retailers55 cited
    • 2019Definition, conceptualization and measurement of consumer-based retailer brand equity55 cited
    • 2015Conceptualising and measuring consumer-based brand–retailer–channel equity48 cited
    • 2017Examining the role of store design on consumers’ cross-sectional perceptions of retail brand loyalty44 cited
    • 2019The role of private label tiers and private label naming strategies in the relationship between private label brand equity and store loyalty41 cited