References

• 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques432 cited
• 2005Computer assisted customer churn management: State-of-the-art and future trends340 cited
• 2008Social ties and their relevance to churn in mobile telecom networks329 cited
• 2010Predicting customer churn in mobile networks through analysis of social groups168 cited
• 2002Telecommunications demand forecasting—a review115 cited
• 2008Customer Churn Time Prediction in Mobile Telecommunication Industry Using Ordinal Regression37 cited
• 2012An Efficient Method of Building the Telecom Social Network for Churn Prediction15 cited
• 2012The impact of social network-based segmentation on customer loyalty in the telecommunication industry12 cited

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