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The new ISO 9001 and the problem of ceremonial conformity: How have audit methods evolved?
16 references·1 citing·47 second hop
The new ISO 9001 and the problem of ceremonial conformity: How have audit methods evolved? (2005)The new ISO 9001 and the problem of cerem…Case study research: design and methods (2011)Case study research: design a…Case Study Research (2004)Case Study ResearchProcess management practices and quality systems standards (2003)Process management practices …Small firms under MICROSCOPE: international differences in production/operations management practices and performance (2001)Small firms under MICROSCOPE:…Designing, implementing and updating performance measurement systems (2000)Designing, implementing and u…Total quality management: origins and evolution of the term (1998)Total quality management: ori…Smaller enterprises’ experiences with ISO 9000 (1998)Smaller enterprises’ experien…An assessment of survey research in POM: from constructs to theory (1998)An assessment of survey resea…High-involvement innovation through continuous improvement (1997)High-involvement innovation t…Competencies: The Next Generation. (1997)Competencies: The Next Genera…A tutorial on business process improvement (1997)A tutorial on business proces…Effective process management through performance measurement: Part III-an integrated model of total quality-based performance measurement (1995)Effective process management …MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION (1994)MODELS OF ORGANIZATION AND TO…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Institutionalized Organizatio…Firm self-regulation through international certifiable standards: determinants of symbolic versus substantive implementation (2006)Firm self-regulation through …The division of labor in society (1935)The Social Construction of Reality (1967)Educational Organizations as Loosely Coupled Systems (1976)Managing Legitimacy: Strategic and Institutional Approaches (1995)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts (1997)The balanced scorecard : measures that drive performance (1992)The balanced scorecard: Translating strategy into action (1997)The performance measurement revolution: why now and what next? 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References

  • 1984Case Study Research: Design and Methods82,022 cited
  • 1977Institutionalized Organizations: Formal Structure as Myth and Ceremony28,593 cited
  • 2011Case study research: design and methods21,904 cited
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  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
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103 cited
  • 1997A tutorial on business process improvement83 cited
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    • 2006Firm self-regulation through international certifiable standards: determinants of symbolic versus substantive implementation744 cited